Battery Warranty on New Motorhome (1 Viewer)

Bustup15

LIFE MEMBER
Jun 25, 2018
1,477
3,696
Durham
Funster No
54,597
MH
Dethleffs I 7820-2
Exp
New to motorhomes 2019
I raised a potential issue with batteries on an 18 month old vehicle. Response was batteries are only covered for 12 months, is this the norm?

TIA
 

Lenny HB

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Oct 18, 2007
52,688
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On the coast in West Sussex
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658
MH
Hymer B678 DL
Exp
Since 2008 & many years tugging
Often the case, or they will offer to test them then carry out a CCA test which is a starter battery test and they will pass so they won't change them.
If they are AGM's not unusual for them to fail at 18 months.

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Dec 23, 2014
2,169
2,791
South Somerset
Funster No
34,546
MH
Carthago C-Line I 50
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Since 2009
Straight from the horse's mouth. Dethleffs say:

Batteries are excluded from the manufacturer’s warranty because they are wear parts. We have possibilities out of goodwill of up to max 1 year.
 
Feb 18, 2010
454
213
Funster No
10,320
When you start going into detail in the warranty’s there’s more things not covered for as long as you think
All is not what it seems
 
Jan 8, 2013
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Dronfield - Derbyshire
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MH
Burstner Lyseo 690G
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Happy FLT since 2011
They could be much older if the van was on sale on the a dealership pitch for months. Possibly not even charged for months. Your c of c will tell you when the van was made.

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OP
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Bustup15

Bustup15

LIFE MEMBER
Jun 25, 2018
1,477
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Durham
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Dethleffs I 7820-2
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New to motorhomes 2019
They could be much older if the van was on sale on the a dealership pitch for months. Possibly not even charged for months. Your c of c will tell you when the van was made.
The van was delivered to dealer direct from factory and then on to me.
 

cmcardle75

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Jun 8, 2012
2,666
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Reading
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Riot Van Conversion
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Since 2012
The van was delivered to dealer direct from factory and then on to me.

Even a brand new battery can be killed within a week through misuse. They'd only have to leave it off charge with the lights on.
 

Minxy

LIFE MEMBER
Aug 22, 2007
32,488
66,011
E Yorks
Funster No
149
MH
Carthago Compactline
Exp
Since 1996, had Elddis/Swift/Rapido/Rimor/Chausson MHs. Autocruise/Globecar PVCs/Compactline i-138
Check what the warranty from the battery manufacturer is ... just because the MH manufacturer doesn't cover them doesn't mean they don't have the original warranty. Some MH manufacturers only cover appliances for a year but often the manufacturer's cover is 2 years, this was the case with a Truma boiler which went wrong after the first year whilst we were in Germany.

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Jan 29, 2017
683
557
Gloucestershire
Funster No
47,109
MH
Lunar Champ H621
Exp
15yrs
Check the brand name on the battery and look for a build date, then look up that battery makers warranty.
Battery Megastore replaced my two year old battery (ordinary Lead Acid) without question within the three yr warranty period.
Mike
 

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