Bailey Autograph 79-4i Water Tank Filling Problems

[neilypiece]

Hello!
I've got a brand new 22 plate Bailey Autograph 79-4i. It has the Whale water filling system with hose and connection plug.
On filling the tank it takes ages to register any level and then only gets to about 57% full despite the tank being absolutely filled to the brim.
It went down to 0% pretty soon afterwards despite only filling the sink a couple of times and brushing our teeth. On a visual inspection of the tank, the water had barely dropped a couple of inches. And at 0% the water pump will not cut in. Very frustrating!!!
I've tried emptying the tank completely and pressing the 'calibrate tank' button on the main control panel and refilling the tank from empty but the problem still exists.
It's still under warranty being brand new but I'd like to try and fix it myself before driving from Gloucester back to the dealership in Northampton!
Any advice greatly appreciated!
(Oh the Whale Pumps service people said it was the panel as they don't have issues with their sensors!)

 

[DelViv]

Hi Neilypiece.
I don't have a Bailey but as no-one has replied to you yet, I have found this -

Bailey Water Tank calibration

Here are a set of instructions to recalibrate the fresh and grey water tank levels on a bailey autograph.

www.motorhomefun.co.uk

Have a look at is seems to be a common difficulty!?!?
You will probably get more experienced funsters replying soon so don't despair.

Good luck and

 

[neilypiece]

Thanks for that - I'd already checked that out on a old thread but I think these instructions are for older models.

 

[DelViv]

Ok, hopefully seeing a couple of replies will prompt an experienced Bailey owner to pick this up. I hope you get it sorted soon.

 

[Bognor Saint]

We're soon to pick up a motorhome with this system so I would also welcome any info. Thanks

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[wuzzlewood]

Hello!
I've got a brand new 22 plate Bailey Autograph 79-4i. It has the Whale water filling system with hose and connection plug.
On filling the tank it takes ages to register any level and then only gets to about 57% full despite the tank being absolutely filled to the brim.
It went down to 0% pretty soon afterwards despite only filling the sink a couple of times and brushing our teeth. On a visual inspection of the tank, the water had barely dropped a couple of inches. And at 0% the water pump will not cut in. Very frustrating!!!
I've tried emptying the tank completely and pressing the 'calibrate tank' button on the main control panel and refilling the tank from empty but the problem still exists.
It's still under warranty being brand new but I'd like to try and fix it myself before driving from Gloucester back to the dealership in Northampton!
Any advice greatly appreciated!
(Oh the Whale Pumps service people said it was the panel as they don't have issues with their sensors!)

We have the same van model and year!
We have not had any issues with this one ( it is our third)!

I would suggest that you calibrate to full not empty. There is a choice on the panel to select full or empty when calibrating. Fill to the brim and calibrate to 100 %.

Hope it works, they are actually great vans!

 

[Gerby]

I have a 2017 Autograph 2 and when resetting the gauge it had to be done with an empty tank, you need to be in the mechanic settings on the panel (possibly engineers it has been a while since I used it last) but can’t remember exactly how to get there though I am pretty certain I have posted this previously so when I get a chance I will have a look though as this was originally posted over 12 months ago by a free member I will assume there is no real urgency