Autotrail spare parts (1 Viewer)

[Whiskeymac]

On the 11 April 2017 I had an accident in Spain, when a lorry hit me when I was stopped on the hard shoulder with a puncture, When getting back to the UK l contacted the insurance company again and was advised to take it to a Garage in Plymouth who will inspect the vehicle and will then contact the insurance company,
The Garage was given permission to start the work on the 22nd May, I then contacted the repairers and was told they would order the parts and when they had them all they would contact me to take the motorhome in which I thought was a good idea.
13 weeks later after contacting the repairers and insurance company on a regular basis I said enough was enough there excuse was that they can't get the spare parts, so I said get the moterhome in and start repairing the body work it went in on the 14th August, the repairers were dealing with Marquise at Lee Mill, on the morning of the 28th I was told all the parts were at Marquise,so I thought great, then had a phone call to say sorry but they haven't got the rear Habitation window and it would take six weeks to get it, when contacting the manager again he stated he tried Autotrail but found them less than helpfull, I wouldn't have thought it would have been so hard to get a Habitation window.

Regards Whiskeymac

 

[MikeD]

I would not have thought Autotrail make their own windows.

It is surely a commercially available item from someone like Seitz etc

Have a look at window, measure size and do a search on google

 

[Speve]

This company is very good and sell Auto trail spares including Windows.
http://www.magnummotorhomes.co.uk/en/

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[Whiskeymac]

Thanks Steve and Mike I will pass this onto the repairers

Thanks for your help Whiskeymac

 

[Whiskeymac]

Passed on the e-mail to the repairers and they stated they have tried them plus quite a few more and a number of dealers, so be careful with your Autotrail windows as they seamed to be very hard to come by, I was quoted a back order of six weeks

Regards Whiskeymac

 

[Lenny HB]

What about EECO they will make a window using the broken one as a pattern also they match the tint so if your windows have faded the new one will match. I think they take 2 weeks but can it quicker if urgent.

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[Whiskeymac]

Thanks Lenny, one of the problems is there is nothing left of the window it was completely shattered, I had to use a couple of rolls of gaffe tape on it also on my wing mirror, so I am getting pritty good with gaffe tape, I would recommend any body should keep a couple rolls with them as it can fix most things on a motorhome body
Regards Whiskeymac