are we being had?

Sue

Sue

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we have bought an autotrail from glossop caravans are due to pick it up in april. when i enquired about manoevring warning signals , ( the ones that go beep beep when you reverse) they said it has them but they are broken and it will coat us £299 to replace them. Should they be selling the van with broken bits like this...they are giving us a 3 year warranty, should this be covered. Are they shafting us?
 
Did they say "Two, ninty nine" or "Two hundred and ninety nine"
I wouldn't take it out of the place until I was shown that EVERYTHING worked, (unless of course it was disclosed prior to sale that it would not be repaired)
 
Absolutely,
Should be covered unless you knew otherwise before you agreed the deal. What else isn't working if this is the case?
 
Yes totally agree, if they are saying that then anything could be broken! Make sure they demo everything before taking. Really bad business to try this on with a customer :-(

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Hi sue

I vaguely remember the term "fit for purpose" coming to mind when making a purchase. So if the dealer say it has them, they should be working when sold I would have thought. Perhaps check with the Trading Standards Office if possible. :)
 
We had a few things that didn't work on our van when we bought it from a dealer in Huddersfield, didn't discover them till we started using it. I think they wait till you purchase a warranty and then they get paid to carry out the repairs ( apart from ones that the warranty doesn't cover, then you're on your own ) :(
 
i was under the impression that reversing beepers/alarms are not legal on road vehicles under 3500kg

reversing sensors and cameras are an excellent addition though
 
most of the taxi's here in town have them fitted, i do too, even on our T4. It never ceases to amazed that even when they are working and reversing light is on that the amount of numpties that walk behind and the looks that you get when you give them a toot when they stop to chat to their friend's
As I said numpties. By the way would not pay or take it off site until after the handover to ensure that everything works as it should.
A hell of a lot of "salesmen" have not got a clue about some on the on board workings !! enjoy your new van !!
 
Is there any warranty on the van? If there is, I assume this should be covered
 
Sue lass thas fru Yarkshire
Has tha paid all t'brass upfront? If not then when you pay the balance leave em short of £299. If they get arsey, then threaten Trading Standards/Trades descriptions.
 
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Yes most warranties will only cover the major items, so what you agree to at the time of sale re the condition and what's fitted/working is normally down to negotiation/haggle on the price.
 
Are you sure they haven't quoted you for fitting new ones ?
As far as I am aware they are not standard fitment on AutoTrails.
Then again, I could be wrong.

Either way, it's a lot of money.

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If you have not picked it up and just paid a deposit tell them you want them sorting before you pay,if they wont you are at the wrong dealer.

As they say vote with your feet.

I have fitted from and rear sensors to my wifes vitara and they only cost £25 of ebay with the display,some you can buy already painted the colour you need.
 
Sue said:
we have bought an autotrail from glossop caravans are due to pick it up in april. when i enquired about manoevring warning signals , ( the ones that go beep beep when you reverse) they said it has them but they are broken and it will coat us £299 to replace them. Should they be selling the van with broken bits like this...they are giving us a 3 year warranty, should this be covered. Are they shafting us?
Click to expand...

Bull Sh** You can buy bulbs that fit your reversing light cluster that go bleep and they cost a couple of quid
 
Peter & Elaine said:
I won't go into details but on my first van I lost 5 grand in 10 weeks thanks to glossop
Click to expand...

Yup when we were looking for a van contacted them via phone and to say they were of no help is putting it mildly

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oldmanriver said:
wow £299 ? bought mine of ebay £15.99
Click to expand...
I bought from Maplins £19.99 but had to get two sets as the cable was too short for the Van the other was fitted to the car with the shortened cable after I had robbed the second set for an extension They work fine and accurate.
 
Just been reading their reviews many buyers not happy bunnies if fact I don't think I found one who was
 
musson said:
I have fitted from and rear sensors to my wifes vitara and they only cost £25 of ebay with the display,some you can buy already painted the colour you need.
Click to expand...

That hasn't got can-bus wiring system.

joncris said:
Bull Sh** You can buy bulbs that fit your reversing light cluster that go bleep and they cost a couple of quid
Click to expand...
They can interfere with a can-bus wiring system & can show up as faults.

All the factory fit systems on vehicles with can-bus cost around £250 + to replace.
 
one of our drivers bought a brand new motorhome from glossop, they let him leave with no rear lights etc working his wife was following him and had to phone him to tell him, they removed the status ariel to fit his sat dish(which didn't work) and never refitted the status.
The rear corner had been scraped before collection.
And this dealer is supposed to be one of the better ones.
Nearly as bad as the one at Bury where i got mine from.

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lou020 said:
one of our drivers bought a brand new motorhome from glossop, they let him leave with no rear lights etc working his wife was following him and had to phone him to tell him, they removed the status ariel to fit his sat dish(which didn't work) and never refitted the status.
The rear corner had been scraped before collection.
And this dealer is supposed to be one of the better ones.
Nearly as bad as the one at Bury where i got mine from.
Click to expand...
my god , what have we done!
 
Don't worry about it Sue, you'll be fine. it seems motorhome dealers have lot to learn from car dealers even though car dealers are sharks they seem to get most things done for their customers.
If its got a reversing camera you don't really need the sensors anyway,,mine has no reversing sensors,,,, just think of the exercise your going to get jumping out and running to the back to guide him in.
 
Just re read your post, if its the reversing bleeper your after go down to wheelsbrook at holmfirth or Woodautos on colne road and buy a 12volt bleeper... can't see it costing more than £20, very easy to wire up to one of the reversing lights
 
lou020 said:
Just re read your post, if its the reversing bleeper your after go down to wheelsbrook at holmfirth or Woodautos on colne road and buy a 12volt bleeper... can't see it costing more than £20, very easy to wire up to one of the reversing lights
Click to expand...
thank you!

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