Dave and Ginny
Free Member
- Jan 31, 2013
- 1,569
- 1,582
- Funster No
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- Hymer Starline 680
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- Since 2011, previously a tugger
Although quite disappointed that my 18 month old MacBook Aire has suddenly crashed out and died I was quite impressed with the help I had yesterday.
I didn’t take out the aftercare plan, but despite that they were very keen to help and after the technical guy could’nt help he didn’t hesitate to tell me that under consumer protection I could get it repaired or replaced at no cost. As long as no damage by me is evident, which it shouldn’t be.
So despite not having the extra care plan it at least seems promising I hope?
Just wondering about others experiences in this scenario?
Dave
I didn’t take out the aftercare plan, but despite that they were very keen to help and after the technical guy could’nt help he didn’t hesitate to tell me that under consumer protection I could get it repaired or replaced at no cost. As long as no damage by me is evident, which it shouldn’t be.
So despite not having the extra care plan it at least seems promising I hope?
Just wondering about others experiences in this scenario?
Dave