Shirl's AOL email account has been hacked and malicious emails are being sent, using one of her screen names, by persons unknown. i received one from this account and when i opened it, thinking it was from shirl, it was from a Canadian pharmaceutical company got a snotty email from AOL saying if the emails continues the whole account will be closed and we will be barred from future use of AOL. we are both running AVG and Avast realtime scanners but this 'virus' still got through. we emailed the correct AOL department and explained the situation but as yet have had no reply. anyone any suggestions as to how to sort this....short of kicking AOL into touch, my first choice but she pays the bill.