Amperor Charger in Autocruise

Discussion in 'Motorhome Chat' started by Oldroadies, Jun 7, 2010.

  1. Oldroadies


    Jun 21, 2009
    Channel Islands
    Has anyone else had trouble with the above make of charger?
    We have had our Startrail for just coming up to 2 years, it is used every weekend throughout the year and taken to europe/England 3/4 times so gets plenty of use.

    Two weeks ago we noticed that the charger wasn't charging the leisure battery.(but there was power to it and the battery charged ok by the engine) We phoned our dealer (Webbs) and told them of the problem. They said that they had just ordered a replacement one of these for a customer and had been waiting 6 weeks for the part to come down from Swift under warranty.
    Now we have a double predicament as we live in the Channel Islands, therefore can not just pop over to the dealer if something plays up, and we have no motorhome dealers in the Island. As we were coming over to England on holiday in two weeks time, we said that we would pop in to them, for them to change it and send the faulty one back, however, we were then told that Swift do not operate that way and will not send or order one until the faulty one has been returned and tested to verify that it has failed! I can't believe this long a wait for a part that only costs £60 (trade), not to mention the inconvenience as we can certainly pop in for them to take out the old charger, but cannot afford to go back over some 6 weeks later!
    I emailed Amperor directly for advice, that's how I know the trade price (they were extremely helpful I might add), they informed me that their chargers only have a one year warranty, and yet the motorhome came with a three year one, so presumably the charger would be covered under it?
    So back to my original question, should a charger fail after only 20months use?
  2. dshague

    dshague Funster

    Aug 22, 2007
    sth yorks
    as swift own Autocruise wy not ask peter on the swift forum on fun if he can help
  3. pappajohn

    pappajohn Funster Life Member

    Aug 26, 2007
    YO11 2BD
    So back to my original question, should a charger fail after only 20months use?

    maybe not what you want to hear but anything electrical/electronic, it can fail the moment its turned on or last for years.

    i have the 25amp 3 stage version amporer charger and paid just over £100.

    you shouldnt have to do it as its under swift warranty but as you live off the mainland it may be worth just biting the bullet, buy a new one and try to sort a replacement with swift when you've removed the old one, then either sell it or keep as a spare.

    just an idea !

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