alde 3020 not heating gas only (1 Viewer)

[bladerunner]

I'd welcome your thoughts.
The opposite problem to last year!
The Alde 3020 has just passed with flying colours 4 weeks skiing - maintaining lovely 20'c constant on leccy and gas.
BUT one night I had to wild camp (Knaus Koblenz is very shut at present) and therefore did not have EHU, the heating would not work on gas only - - kinda defeats the object!
So I had gas (cooker working) and was asking for gas heating on panel. But the fan did not kick in and so the boiler did not light.
A likely cause according to the manual is a leisure battery under 11V, but I had just driven 400k and have 3 powerful batteries showing over 85% charge.

any thoughts?

Failing that, anyone know an Aide dealer Cardiff/South West area?


Ta

 

[sweetie]

@bladerunner www.alde.co.uk have a list of service engineers covering the whole of the uk.
Steve

 

[tonyidle]

What was the battery voltage measured at the battery terminals?

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[bladerunner]

Not measured at terminals. It’s a fancy schaude system.

 

[vin0114]

Have you tested your heating on hookup since returning?

 

[vin0114]

Have you checked the dedicated gas supply tap to the heater?
When you used the cooker did the igniter light the gas? or did you light it manually

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[Camdoon]

Are you sure it’s not a Truma

 

[bladerunner]

FYI
Just had an informative free phone call to a very helpful lady at Alde.

Situation was the setting for pump was 230V rather than 12V. One tick changed and all good.
Heat exchanger and heating gas-only now good.

Wish I'd known that last Saturday in Koblenz!

But major hat tip for Alde help desk.