ACSI....... help please. (1 Viewer)

[Terry242]

Previously, we have always auto-renewed our membership but for whatever reason, they didn't do it this year. So I have no book/card.

If I subscribe to the ACSI app, what happens when I book in at a campsite and they ask for the membership card?

How do I prove my membership?

Thanks.

Terry

 

[Phill D]

you need the book for the discount card.

you can buy in the UK from Vicarious books, or at may campsites in the EU

the app does not give you the discount

 

[Kev and Christa]

We had the same problem last year. We had been issued with a new bank card but obviously ACSI were unaware of this so were unable to issue a new card. Give them a call with your new card details and they'll issue you a new card.

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[Phill D]

as we probably all know there are 2 cards

the Camping carnet ? ID ( you wont normally get the site fee discount with this card )

and the discount card which you only get in the books.

 

[63720]

Acsi are a right pain to deal with. I was a member for years and they would send the book and camping carnet to my winter campite in Spain. A few years ago they emailed me to say they would only post the book to my home address as many we're going missing. I replied .... What about people who live in Spain.... but that was no good and also that I wasn't there for delivery but they wouldn't budge on their decision so I cancelled my membership and direct debit. The following year I ordered a book as a non member while on a Spanish campsite and it was delivered to me there - work that out. For the last couple of years I bought one from the camping shop opposite El Raco but this year I couldn't be bothered. I suggested to them that they should move with the digital age and offer the app and a smartphone e-card because I didn't need the book only a form of identity and they could save on printing costs.... it fell on deaf ears.

 

[mitzimad]

we paid for two years and didnt recieve the second no amout of phone calls would find any trace of us on there system

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[jumartoo]

Some campsites stock the book *. If you can buy one there you can use the card immediately.

Where are you?

Edit

*And caravan/motorhome dealers.

Edit again

Martin says look on Acsi website to find who stock the book. They are listed on there

 

[scotzsue]

Cheapest place for the book last year was CMC according to a friend. We get it every year as a Christmas present from one of my sons.

 

[Phill D]

i do have to agree that the admin at ACSI is poor to say the very least. we have all sorts of minor issues with payments and double deliveries to having 3 accounts although we aonly set up 1. but its a great way of getting a discounted price throughout europe.

thats why i get the books from Vicarious in the uk.

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[dosser]

Hi guys this is the first year we will be in Europe off season hopefully for extended periods of time, is the card worth buying and how much do you usually save per night. Tried to have a look for info on their site but couldnt find the info. We usually use a mixture of aires and campsites just trying to gauge the saving.
Thanks.

 

[Phill D]

We would not be without the ACSI discount card ( that comes in the books ) and we also have the ACSI camping carnet which is the separate ID card which substitutes in most places for showing your Passport.

 

[Phill D]

discounts vary but it is 99% of the time cheaper per night with the ACSI card.

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[Kev and Christa]

Hi guys this is the first year we will be in Europe off season hopefully for extended periods of time, is the card worth buying and how much do you usually save per night. Tried to have a look for info on their site but couldnt find the info. We usually use a mixture of aires and campsites just trying to gauge the saving.
Thanks.

There can sometimes be some good savings. Last year we saved anything between a couple of euros and up to 20 euros at a campsite on a acsi pitch in Port Grimau.

 

[Speve]

We had the same problem last year. We had been issued with a new bank card but obviously ACSI were unaware of this so were unable to issue a new card. Give them a call with your new card details and they'll issue you a new card.

You still need the book for the discount card the card you are talking about is a camping carnet which is only to leave with reception instead of your passport.?

 

[Kev and Christa]

Sorry Port Grimaud

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[dosser]

Thanks for the info going to get it along with the carnet £20 from the C and CC so will be able to save that relatively quickly id imagine.

 

[Terry242]

Some campsites stock the book *. If you can buy one there you can use the card immediately.

Where are you?

Edit

*And caravan/motorhome dealers.

Edit again

Martin says look on Acsi website to find who stock the book. They are listed on there

Judith, you know everything! ??

We're still at home but hoping to set off late this week. We've been held back because I've just had a hernia op.

Hope you and Mart are both well, if we get down as far as you, perhaps we can meet up.

Terry

 

[Garratt]

If you are going to the show this week, you can buy a copy from their stand.

.

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[dosser]

Thanks for that im in Scotland so wont be there. The only time im near Birmingham is when im trying to get past it without any grief. Hasnt happened yet ???

 

[Lot lover]

This year we bought our ACSI from Vicarious. Posted to site in Portugal, took 2 weeks.

 

[SpeedyDux]

I ordered mine from the CMC online shop. Fast service.

The only downside with the ACSI scheme is some participating sites will allocate you their smallest and least desirable pitches. (I have complained and been allowed to change pitch if the site is not busy). EHU amps can be restricted too.

The savings are still worthwhile.

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[TinaLes]

I take it the ACSI membership runs from Dec to Dec each year then?, not 12 months from the date you apply?
Thanks for any info.
LES

 

[klaatu]

I take it the ACSI membership runs from Dec to Dec each year then?

Yes, that’s correct, it expires end of Dec.

 

[busby]

i do have to agree that the admin at ACSI is poor to say the very least. we have all sorts of minor issues with payments and double deliveries to having 3 accounts although we aonly set up 1. but its a great way of getting a discounted price throughout europe.

thats why i get the books from Vicarious in the uk.

Never ever had a problem using Vacarious Books,,not the cheapest but hassle free.BUSBY.

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