We went in to Tyne valley motorhomes the week before Christmas to collect our Auto Trail Savannah we had ordered from them in our little smart car. The Journey took 4 hours to get there!
The weather was really against us in all directions ! The handover went well with Paul (Hand over guy) and the truck was As Described by Jonathon Bell the directors son and company partner. All in all, the truck was really pretty and when we checked it out , There were a few little tiny issues but we were well satisfied . Nothing that could not be sorted in the post.
We returned home here in Stafford with our car on the back and the only issues we had was the one wiper blade had failed and the left head light had an issue with the main beam. We spoke to the guys whilst travelling about things and they said we would have a new set of blades the next day and to check what we thought the light problem was and they would authorise a garage to repair or replace the assembly if needed. This was excellent news as were too far to take it back .
Saturday (Next day) we had a pair of wiper blades delivered via UPS at 9.30am! Now That is service for you!
The light was an issue with the auto alignment stud/stem being out of its socket! That was sorted for us by the guys at Bank Top Garage Gnosall.
We are really very pleased with Jonathon Bell and the guys up in Tyne valley . They have showed us that you can trust in a dealership and Jonathon Bell has given us a lot of confidence with his company and the service that they are providing.
Its too easy to condemn or 'slag' off anyone nowadays on the internet. We also believe that very little is actually said when someone or some company goes that step further to make things right for you. In our case up to date...these guys are well worth a 5 Stars rating.
Would definitely buy again if we are fortunate enough to do so. With out any hesitation at all.
Simply ....The best!
Kev and Carolyn
Subscribers don’t see this advert
Tyne Valley Motorhomes
Motorhome Dealer Details
Is this your Motorhome Dealer?
Own or manage this Motorhome Dealer? Register now and Claim your Motorhome Dealer for free to respond to reviews, update your profile and much more.
Subscribers don't see these adverts