we bought our Autosleeper Broadway from SMC. Very impressed with the initial sales and the price offered for our old van however, trade in value was reduced at point of contract (SMC don't inspect vehicles at shows). To be fair, we were offered our deposit back if unhappy but moh was too excited so was happy to lose a couple of thou. Very thorough handover, repeated things if we didn't understand and went through things again over the phone if we forgot anything when we had come home.
Found a couple of problems, SMC put things right straight away. When they have ordered things for us, this has been prompt - we cannot fault this company's aftersales service at all
Best of all, SMC was the ONLY company who offered to look at our airbag fault immediately before we were due to go on holiday. Local Fiat workshops were not interested, even to look and we were worried about safety. "Call down and we'll fit you in" said SMC - same done and we were happy to return there after our holiday for the work to be carried out
Would I trust this company - absolutely - just wished they had valued our old van at the show!!
would I recommend this company - absolutely
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SMC Motorhomes Newark
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