S A P Doncaster

Reviews summary

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Overall rating
5.00 star(s) 11 ratings
I wanted a levelling system installed on our new Hymer BMC motorhome and had heard good things about SAP in Doncaster so I booked in with them. The guys at SAP were brilliant particularly Mick the boss who is so friendly and helpful. He worked late into the evening on the second day to ensure everything was done so I could get away that evening.

They managed to tuck the control box away at the side of the garage with only a small loss of space, the control panel is also in there on a dock but can be taken out of the dock and acts like a small tablet computer to control the levelling. They did offer to put the control panel somewhere in the cab but they said with new vans they prefer not to be running wires and drilling holes in there unless the customer insists. I was quite happy for it to go where it has. If the tablet fails there are a couple of reset style holes in the back of the tablet docking point which can be pressed to raise or lower the jacks (but in automatic mode only) which would allow some functionality until they can send you a replacement. E&P seem to have hundreds of dealers across Europe so support shouldn’t be an issue.

The levelling process is either automatic or manual. Automatic only works where the levelling required is not too great, otherwise you have to use manual which involves controlling the pairs of jacks in turn until the screen indicates level. There is a spirit level type device somewhere on the chassis which the controller is able to detect and that indicates on screen which levellers to lift to get the van level. Sounds complicated but it isn’t.

Normally they recommend running the engine while levelling to help keep the battery charged (the pump runs off the engine battery), however with the electric parking brake Sprinters they can’t do this. This is because normally letting off the handbrake would trigger the automatic retraction of the levellers (to prevent driving off with them down). However they can’t wire this into the electric parking brake so they have to set the automatic retraction to occur on starting the engine - obviously meaning it can’t be running when you deploy the levellers. Mick said the Sprinters have a good battery so this shouldn’t cause any problems.

He’s done 3 SLC chassis now and he said they take about 4 hours longer than a Fiat but he doesn’t charge any extra. He also did a neat job of fitting an external BBQ point, normally these go close to the gas locker if possible but in my case I needed it the other side and he was happy to do the extra work to achieve this. As well as Mick the boss, there's another chap called Rick who handles all the bookings and although I didn't get to meet him in person he was equally friendly and helpful.
Just got back with our Dethleffs from SAP Doncaster. Had updated front springs and E&P levellers fitted. Delighted with the results. Van rides and handles much better and the levellers are decadence. First class service from Mick and all the team, plus a thorough and clear handover by Rick. So glad we chose SAP on recommendations from other Funsters. Thank you.
Mick fitted air assist as I was uprating. Met him at one of the shows and it was booked in the following week. We stayed overnight in their yard so they could get an early start as they were really busy, (Mick was there until after 10pm and back at 6am next morning) I mentioned a rattle coming from underneath which was annoying my wife, and while on the ramp they investigated and sorted the problem. Customer service over and above which is unusual these days.
Reactions: Johnny Twosheds
Just spent 2 days at SAP having uprated front springs and E&P levelling fitted. First class results, Mick and his team obviously take pride in their workmanship and strive to make sure that every customer is completely happy and understands how it works (thank you Rick).
The springs have raised the ride height and also improved the ride and handling. The levellers are excellent and I would recommend both the product and the company without hesitation.
One member found this helpful.
Reactions: Leltel
Yorkshire Puds
Yorkshire Puds
Superb, we will be taking ou 711 to Mick at SAP as he’s pretty local.
I was going to have air suspension fitted, but wouldn’t mind a levelling system. Would you mind telling me what the cost was for your set up please? I’m just working out my budget and best way to go.

Thanks in advance.
Had E&P levelling fitted by Mick along with solar panel and sog toilet system everything was done to perfection and on time

Mick has now taken my E&P levelling off my Rapido and is 're fitting it on my new carthago top bloke with all the answers even waited later on on a sat for me to get there 5☆ all the way for me
Reactions: CazPaul
Just a quick review regarding the fitting of new front shocks on my Rapido. After phoning and speaking to Mick, was given an estimate for fitting, and a time and date....arrived early hours, left the van, bus into Doncaster and received a call a few hours later, job done.....picked the van up, and on paying the bill, mick advised it was cheaper than the original price...Now how many garages come out with that statement?....Top man, will go again if needed.. 5 stars all day long..............
Reactions: Rob Hammond
D
We had E&P levellers fitted at SAP Doncaster fitted in April 2018. They were pleasant, friendly and courteous and finished the job on schedule. I found them very good to deal with and would recommend them wholeheartedly.
Reactions: CherylnMick
Good old fashioned customer service at its best , what a great team of lads and lass , nothing was to much trouble, everything explained, recommend by Big Jim , and he was right , as usual
We have just had the E&P system fitted by S.A.P in Doncaster and cannot rate them highly enough. From our initial enquiry a year ago, to finally deciding to go ahead following further telephone discussions with Mick, no question we had was too much and there was no hard sell either.
As we are in the south, we stopped two nights on their premises.EHU was given, a lovely little room to relax in and a car to get us out and about while the work was done over two days.
A comprehensive demonstration of the system on our MH was given after viewing the neat and tidy work underneath the motorhome.
If anyone is looking for anything to be undertaken on their motorhome or camper, S.A.P do the lot, you name it, they can do it.
After care service is just a phone call away too, with Mick giving you his 24 hour mobile number in case you ever need it.
2 members found this helpful.
we had the EP levellers fitted to our van on January 10-11th 2018, Mick had arranged for me to have their loan car but when I arrived Darren told me that due to a family emergency the car had not been returned by the last person who loaned it.So Darren gave me Micks own van which had his call out tool kit inside.

Two days later Jill called me that our van was finished, what a neat job Darren had done, the pump and electronics were fitted in a waterproof box beneath our van out of site and no storage space was lost on the van.
Darren then gave me a comprehensive demonstration with the controls and then let me have a go and he had lots of patience with my mistakes and questions.

First class product from a first class firm,
Mick, Jill and Darren.
2 members found this helpful.
Decided after some thought to go the whole hog and have E&P levelling system along with full air suspension fitted and what a great choice of company and product to pick.
After chatting with Mick and Jill several times to arrange when to have it fitted due to having some health problems nothing was to much trouble to rearrange my booking, so when we did manage to get to SAP LTD in Doncaster we had the use of their loan car for 4 days and toddled off to Blackpool for a hotel break, we left the motorhome with them early Monday morning and received a call from Jill on Thursday to tell us the work was complete and ready as arranged to collect on the Friday.
On collection Darren and Mick went through the systems with me and explained everything as many times as i asked, and when we did leave their workshop it was with the knowledge that if there was anything that I wasn't quite sure of that the assistance was just a phone call away.
What a great company and team of dedicated professionals.
Would certainly recommend the company to fellow owners that require the systems they supply
4 members found this helpful.
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