Premium Motorhomes

We have just bought our first motorhome, having started the process very confused, the owner Mike spent time with us to help us choose the right motorhome for our needs. We took delivery of our new Carthago c-tourer 150 in January after Josh one of the technicians spent several hours with us providing a thorough handover. To finish it off we were presented with an unexpected gift to enjoy. Really refreshing to have such an experience, and we were made to feel so welcome. We havent had the motorhome in for service yet, but will leave a review on the aftersales once our 3 month check has been completed. We will certainly use Premium Motorhomes again.

purchased a N&B from here.

The owner was a nice guy to deal with but unfortunately on pick up day it was like walking in to a "misery factory". And then when the van broke down 50 yards from the forecourt we were treated very disrespectfully. The owner was a way in Germany so I gave him an idea of what some of his staff were like.
However, the idea of a dealer is to make things right when they go wrong and on the second time we picked up the motorhome the owner was very apologetic, gave us a nice gift and allowed us to pick up well outside of opening time and waited for us.
Some might say the least we could expect but to be fair he was mortified by what went on...
would I buy from them again? yes probably.

We bought a new Hobby motorhome from Premium Motorhomes 3 years ago and we are still furious.



They are totally untrustworthy and incompetent.



We have had around 40 faults with this van. Too many to list. Some were dangerous, but even the simplest task seemed beyond their capabilities.



They are the worst company we have ever dealt with.



Even though the motorhome was under guarantee we had to go elsewhere as they were so devious.



We would not trust them to inflate the tyres correctly never mind do a repair.



We also have met others who have bought new from them with awful tales to tell.



Beware.