We were promised lots of things when purchasing our new motorhome. Most of which did not arrive with the vehicle, and when tackled about it, Marquis said, "well it wasn't noted on the contract". How did I know we needed to note promises on the contract? We would never go back to Marquis, and whilst there, having a few annoying faults rectified under warranty, we spoke to lots of Marquis customers who also said they would never go back, so it wasn't just us. The sales pitch is great, but their after sales and customer service is pants.