SteveandDenise
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Lowdhams Nottingham

3/5, 3 from 2 reviews
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Recent Reviews

  1. BwB
    Expected the worst but all good so far.
    4/5, 4 out of 5, reviewed Nov 18, 2017
    Approx date of transaction:
    August 2017
    Reading through some of the reviews of this company (after I'd placed an order with them for a motorhome) I was girding myself for a rough time, especially as I'd put them under pressure for an early delivery date.

    The van was ready on the day agreed although some of the small "to do" items hadn't be done and the "full valet" seemed to have been restricted to the outside of the van. The inside wasn't dirty but there were a few fingermarks remaining from when we first viewed the van which I would have though could have been attended to. However, some other blemishes and a paint chip had been done and I was happy with the standard of work.

    There was some minor damage to the fabric on the front passenger seat which we knew about at purchase and had agreed that new seat covers would be ordered and fitted at a later date. This was the one thing I thought we might have a problem with. However, a call from the dealer about a month later to say the covers had arrived and would we like to go and have them fitted restored my confidence. A couple of other small parts (missing bulb, plastic catch, etc.) were also supplied which I thought had been forgotten about.

    The purchase, hand-over and the support have all gone smoothly, so far. Would I buy from them again? Yes. I've not had any problems which would stop me from making another purchase from this dealer.

    I will update this review when we have the annual check and service done - if we have it done by them.

    Since using the van I've noticed that the (compressor) fridge turns on and off randomly and after questioning Dometic they think the thermostat is faulty. The fridge holds temperature but the compressor will come on for just a few seconds every 5 minutes. Anyway, Dometic asked me to speak to the dealer to see if they wanted to sort the problem or if they'd allow Dometic to send out an agent to replace the part. Lowdhams said they were happy with either option so, to save me a trip to Gunthorpe, I asked the Dometic man to come to me. Part is on it's way and I'm expecting it to be fitted next week. So, although this isn't a Lowdhams problem I was pleased they didn't insist on me returning to them (and they are probably happy they don't have to get involved).
    Initial Impression:
    4.00/5,
    Helpfullness and Attitude:
    4.00/5,
    Handover:
    5.00/5,
    Dealer Trustworthiness:
    4.00/5,
    Aftersales Service:
    4.00/5,
    Would you use this company again?:
    Yes
    One member found this helpful.
    1. SteveandDenise
      I would love to be able to say the same
  2. SteveandDenise
    My Review of Lowdhams Nottingham
    2/5, 2 out of 5, reviewed Oct 19, 2017
    Approx date of transaction:
    April 2017
    We bought a new Hymer from this company in April and collected it a month later in May all in all nice to deal with although some things did not work when we picked up our new van but were told these things were on order and would be corrected shortly.
    Well here we are 4 months later and still nothing done fed up with the shite service I have repaired the fridge (new switch) local Fiat fitted a new dash, I repaired a floor hatch but have to wait till November for the other jobs to be done.

    All in All absolute Shite service.

    Would I buy from them again NOT A CHANCE !!!!!!!!
    Initial Impression:
    4.00/5,
    Helpfullness and Attitude:
    4.00/5,
    Handover:
    4.00/5,
    Dealer Trustworthiness:
    2.00/5,
    Aftersales Service:
    1.00/5,
    Would you use this company again?:
    No
    3 members found this helpful.
    ludo likes this.

Motorhome Dealer Details

  1. From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, with two sites (one in Nottingham, the other in Huddersfield), Lowdhams is the premier retailer of motorhomes and caravans in the UK. And with every motorhome or caravan we sell we strive to bring our customers an exceptional experience.

    To say Lowdhams supplies high-quality motorhomes and caravans is very true. That’s the essence of what we do – but it barely describes the complete picture.

    Our sites have become a beacon for motorhomers and caravanners everywhere. Why do they insist on Lowdhams? Because they know they can bank on sincere service, a welcoming environment and at both branches you can even have a superb cup of expertly prepared illy coffee with a big slice of cake if you’re treating yourself!

    We’re not just passionate about motorhomes and caravans, but everything else that goes with them. We also offer a selection of accessories, awnings and parts to satisfy our customer’s needs and what’s more, new to Lowdhams is ‘Lowdhams Motors’, supplier of SsangYong vehicles that are crafted to perfectly compliment your caravan.

    It’s not unusual to see people coming to Lowdhams to chat, meet up or even stay over on our rally field. We’re a motorhome and caravan gathering place, and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we sell.

    We’re passionate about sourcing the finest motorhomes and caravans, preparing them with great care, and caring for the people who buy them.

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