Johns Cross Motorhome Sales

Reviews summary

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Overall rating
5.00 star(s) 4 ratings
Initial Impression
5.00 star(s)
Attitude
5.00 star(s)
Handover
5.00 star(s)
Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Approx date of transaction
January 2020
Needed a hab check and service, but we also wanted a couple of extra bits of work done, including a tricky relocation of the plinth for the living area table.

Superb service. Friendly handover and all completed in a week. Amazed at the quality of the work on the table. I was expecting to see evidence of where it once was, but it was a very carefully done job. Feel safe about asking them to do more work, should it become necessary.

They are not the nearest motorhome workshop to us, but worth travelling to.

Thoroughly recommend.
Initial Impression
5.00 star(s)
Attitude
5.00 star(s)
Handover
5.00 star(s)
Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
Approx date of transaction
November 2018
Used Johns Cross for many years, luckily not too many times.
They carried out an oil change for me when the Motorhome was one year old and did my two year vehicle and habitat services this year. Took a few days so they dropped me off at the local train station and picked me up a few days later.
Had security locks fitted to my rear locker a few weeks ago. Only booked for those but when I got there asked for two problems to be looked at. They solved these and I was on my way.
Can’t fault them (and their shop carries a vast stock).
Initial Impression
5.00 star(s)
Attitude
5.00 star(s)
Handover
5.00 star(s)
Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
Reactions: frogijock and Chris
Approx date of transaction
may 2013
We bought our last van new from them in 2013.

An absolutely excellent service.

What I was particularly impressed with was their very thorough PDI. I know how thorough it was because we arrived unannounced a few days before we were due to collect the van and witnessed it ourselves.

The Worksop have been great on servicing etc and I wouldn’t hesitate to recommend them in terms of buying from them or using them for servicing / hab checks.
Initial Impression
5.00 star(s)
Attitude
5.00 star(s)
Handover
5.00 star(s)
Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
One member found this helpful.
Reactions: MikeD
Approx date of transaction
june 2018
a few months back I bought a 2016 Autotrail Apache 700 whilst we were on holiday in Wales we had extremely heavy rain which caused leakage in 2 of the windows, contacted Johns Cross and spoke to Andy who when told that we were 250 miles from him he told us to get a local place to have them sorted, took van into Autotrail factory where it was discovered that 4 window seals needed replacing, informed Andy who immediately said get them done.
In the few dealings I have had with Andy and James they have always been extremely helpful nothing seems to be a bother to them, I would certainly deal with them again.
A very professional team.
Bill McGifford
Initial Impression
5.00 star(s)
Attitude
5.00 star(s)
Handover
5.00 star(s)
Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
Reactions: Tiny
rosalan
rosalan
On two occasions I have tried to obtain parts without success. I tried Johns Cross and they went to some length to find and supply the parts, bringing one to a Motor Show personally. We live too far away to use them normally.
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