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Johns Cross Motorhome Accessories

4.9/5, 4.9 from 13 reviews
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Reviews Summary
11
 
85%
2
 
15%
0
 
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  1. Masman
    Fiamma EBike replacement rails
    5/5, 5 out of 5, reviewed Nov 12, 2018
    Having bought a New E Bike I realised my rails on the bike rack were too small.Ordered on Saturday. Arrived Monday morning. Could not ask for better service.
    One member found this helpful.
    JamesJohnsCross likes this.
  2. WillH
    Fiamma Spares
    5/5, 5 out of 5, reviewed Sep 14, 2018
    Needed some spares for my Fiamma F45i awning, the two end caps and pelmet end caps. The originals, at ten years old where looking very sad. Ordered on Wednesday, delivered Friday and fitted that morning. Prices competitive especially with Funster discount.
    JamesJohnsCross likes this.
  3. scotjimland
    Good service.. fast delivery
    4.5/5, 4.5 out of 5, reviewed Sep 4, 2018
    Excellent service with fast delivery.. but even taking Fun discount into account, some products can be found cheaper elsewhere .. but I generally check JCM first.
    One member found this helpful.
    JamesJohnsCross likes this.
  4. Stephen Franklin
    Excellent service
    5/5, 5 out of 5, reviewed Aug 22, 2018
    I contacted the sales manager as I wanted to buy a longer flat water hose but Johns Cross were priced rather higher than elsewhere. He advised they has mis-priced the hose and had now reduced it. I duly ordered it and once arrived it appeared to have a split in the cassette holder. I sent Johns Cross a picture of the split. The next day I received a very polite reply that they were all like this accompanied by a photo of two other hoses from their stock exhibiting exactly the same split. They still offered to refund me if I was not happy, even though there was no fault with the product. I kept the hose and will be using Johns Cross wherever possible in the future. they respond quickly to any query (I believe their first reply was sent on a Sunday morning) are always polite and friendly and despatch orders quickly.
    JamesJohnsCross and Chris like this.
  5. Chris
    Johns Cross
    5/5, 5 out of 5, reviewed Feb 13, 2018
    We bought new from them in 2013.

    Their part exchange on our old van was far better than we had been offered elsewhere,

    We perhaps could have knocked them down a lot more on the new van but they have been great.

    Sometimes it pays to be realistic in negotiations
    JamesJohnsCross likes this.
  6. Steve and Soz
    Gold service
    5/5, 5 out of 5, reviewed Dec 12, 2017
    Ordered an item which arrived in two days. Unfortunately had a small defect. Email to Mr Cross and 10 minutes later received a phone call. Full apology given. New item dispatched that day. Returned item to be picked up by delivery agent, no charges. Item arrived 2 days later. Perfect! Very impressive customer relations.
  7. Steve and Kat
    Helpful as ever
    5/5, 5 out of 5, reviewed Oct 3, 2017
    Just had our Comanche worked on by JCM again... Had a few niggles from all our travels this past year.. All fixed and sorted in double quick time..

    Professional, fair and easy to deal with. Can't praise them high enough..
    One member found this helpful.
    Chris likes this.
  8. brynric
    Posted bike rack
    5/5, 5 out of 5, reviewed Sep 21, 2017
    What an efficient service!
    I rang enquiringly about a bike rack upgrade I was interested in. A promise to ring back with the current price. The call was duly received within the hour and questions answered fully. It was expensive as predicted but the Funsters discount made it quite acceptable. It was then delivered within 24hours!!
    What an efficient service. Many Thanks
    One member found this helpful.
  9. rangitira
    Excellent service & product knowledge, pleasure to deal with
    5/5, 5 out of 5, reviewed Sep 9, 2017
    Found exactly what I wanted on their easy to follow Web site, reasonable prices excellent service, staff helpful and knows the product they are selling
    One member found this helpful.
  10. treetops1
    Very helpful ,Excellent knowledge on products
    4.75/5, 4.75 out of 5, reviewed Aug 26, 2017
    I have used John Cross a few times now and they are very good with there advice as well as getting any product you order to you quickly.There is always someone with the technical knowledge of any of there products .Not the cheapest on the odd products but the Funster discount gets very close to there competition .I recently ordered a new awning and it was delivered within two working days. At the moment i would not use anyone else.
    One member found this helpful.
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