Experience of Safeguard Insurance ( Breakdown Cover )

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Our MH experienced very heavy steering and a noise whilst travelling in the Galicia region of Northern Spain.
Rang the mergency number supplied by Safeguard and it put us through to the AA European Assistance. Full english speaking operator.
Explained the situation and our location.
Within 2 hours a recovery vehicle had arrived and taken us to a Ford dealer in Foz ( Base vehicle Ford Transit):
The garage identified the fault as a corroded hydraulic pipe. There was not one available in Spain and it would take three to four days to get one delivered.
The garage said that we could stay on their forecourt.
The AA rang and asked what garage we were at and what the position was.
They immediately offered to put us up in a hotel. This we declined and stayed with the van.
They offered us a hire car which we accepted. Furthermore did we need a taxi to get to the hire car office. This was 120 mms away and they duly sent a taxi to take us there.
The car was a VW Golf from Eurocar.
We had the car for three days.
Prior to taking it back I rang assistance and said could they organise a taxi to bring us back.
Gave them a time and the taxi was waiting for us.
They rang for updates on our vehicle.
Vehicle was fixed and they rang to make sure everything was OK.
Service was faultless and everything you would hope for in the event of a problem.
To sum up Safeguard breakdown as part of our insurance was excellent.
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Motorhome Insurance Reviews
Added by
grasscutter
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