Dolphin Motorhomes

Reviews summary

5
 
100%
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Overall rating
5.00 star(s) 5 ratings
Initial Impression
4.60 star(s)
Helpfullness and Attitude
4.80 star(s)
Handover
4.80 star(s)
Dealer Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Approx date of transaction
august 2017
After owning caravans for many years i have recently purchased an Autotrail motor home from Dolphin, What can i say, the service from Andy Diggle and the team was excellent. nothing was too much trouble. the PDI was carried out efficiently and i would certainly have no hesitation in recommending Dolphin to anyone who wants service with a smile, by a company who actually cares, even after they have had your hard earned cash
Initial Impression
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Handover
5.00 star(s)
Dealer Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
Approx date of transaction
June 2013 and Jan 2016
We sold our first van to them and bought a new Tracker we had excellent service throughout and when we decided two years down the road to purchase a Hymer they bought my Tracker back from me without hassle and money in the bank the day they had taken delivery from us and gave us a very fair price.
Initial Impression
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Handover
5.00 star(s)
Dealer Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
Approx date of transaction
April 2015
Bought my latest MH from the Southampton branch 2 years ago Good experience no problem
Even when 1 week before pick up the habitation check showed up faulty fridge and initially said could not get new fridge fitted in time They did it!
Initial Impression
5.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Handover
5.00 star(s)
Dealer Trustworthiness
5.00 star(s)
Would you use this company again?
Yes
One member found this helpful.
Approx date of transaction
June 2017
Over the past two years I have purchased two Motorhomes from Dolphin Motorhomes, I have nothing but praise for their serivices, My first Motorhome had some damp work needed which was undertaken but the warranty and completed to a good standard, My second Motorhome which we brought was a new Bailey 75-4, we have had some minor issues with the Bailey as you do with new Motorhomes, since the fixing which was carried out in Southampton was completed we have been to the south of France and back and all works as it should. very happy to say the least.
Initial Impression
4.00 star(s)
Helpfullness and Attitude
4.00 star(s)
Handover
4.00 star(s)
Dealer Trustworthiness
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes

Attachments

Approx date of transaction
2016-07-09
** Christchurch Branch **
We purchased our first motorhome from them last year and i must say their service is absolutely fantastic, great advice before, during and after we purchased.
As it was a used vehicle we had a few issues over the year but every single one of them was resolved perfectly with no quibble whatsoever.
We were so impressed we have now traded in and purchased another motorhome from them a year later, again fantastic service from everyone but especially Graham, with so many people getting poor service these days its refreshing to find a company that has a vested interest in ensuring your experience is the best it can be.
Initial Impression
4.00 star(s)
Helpfullness and Attitude
5.00 star(s)
Handover
5.00 star(s)
Aftersales Service
5.00 star(s)
Would you use this company again?
Yes
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