Been with them for almost three years now. I have the added recovery. Always competitive on price, not the cheapest. Good experience with the initial quote, no silly questions or requirements. Same with renewals. I added air assist to the back axle, then later added refillable LPG. No problems either time and no 'admin charge' for the changes. Have only had to use for recovery, I stupidly reversed over a kerb into soft ground and couldn't get out as the drive wheels were on gravel. They arranged a recovery truck to me within an hour on a Sunday. The recovery guy had me out of bother within minutes. I was concerned that they wouldn't send a big enough unit - that was not a problem. They sent one of the huge units for pulling broken trucks & buses.