Reviews by iandsm | MotorhomeFun | The Motorhome Support and Social Network

Reviews by iandsm

Administration
4.00 star(s)
Just had my renewal through. There was an increase of around £25 this year. The risk is exactly the same as last year, the only difference is that insurance premium tax has gone up by 2%. Not happy, I phoned for an explanation and was told that this was the best price the insurer would offer (same company as last year). I protested that This was hardly acceptable given no change in circumstances and only a small rise in tax and the Club agreed waive the £10 renewal fee thus making my total cost £215. So happy with that i will renew with them. My windscreen claim did not make any difference and everyone i spoke to was polite and helpful as far as they could be.
Claim Handling
4.00 star(s)
Customer Loyalty at Renewal
4.00 star(s)
Helpfullness and Attitude
4.00 star(s)
Would you use this company again?
Yes
Administration
4.00 star(s)
I insured with C&MC last March as the quote they gave me was unbeatable at £198 comprehensive. The process of getting the quote was easy enough.

I am now waiting with baited breath for this years quote for renewal. I expect a small increase because of budget changes on insurance taxes BUT I had windscreen claim for my A class which I am told cost £1500 or thereabouts. The claim was handled well although I had the screen replaced by National Windscreens and I had read some pretty poor reviews of them.

I have a protected NCD but I wonder if the windscreen claim will make a change in premium inevitable. Watch this space..................
Claim Handling
4.00 star(s)
Helpfullness and Attitude
4.00 star(s)
Would you use this company again?
Yes
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