Thank You Avtex! (1 Viewer)

[Jo662]

When I changed my motorhome just over two years, ago I decided to go for a couple of
Avtex TV`s after reading on here and else where they were one of the best makes on the
market.They had worked flawlessly untill last week when the sound stopped working on
the lounge one.Abit pi$$ed off I emailed Avtex saying what had happened,and to my surprise
I received an email the next day giving me a phone number to call.I duly called and after trying
a couple of things he said to parcel it up and they would send in a courier to collect it.They collected
it last Thursday,and it was repaired and delivered back to me at no charge on Monday afternoon!

So a big thank you to Avtex!

 

[robrace]

Had 4 Avtex TV's.Had a problem with one of them and found them a delight to deal with.Great for a small company.Wish some of the larger companies would be so good when you get a problem!!

 

[EX51SSS]

I've had two Avtex tv's and happy with the sets but wasn't impressed at their attitude when France went to full HD. They just said, that's one of the sets affected. No solution but there was!
Guess what my new TV is? It's a non Avtex.

^{_{Subscribers  do not see these advertisements}}

 

[tonyidle]

Had 4 Avtex TV's.Had a problem with one of them and found them a delight to deal with.Great for a small company.Wish some of the larger companies would be so good when you get a problem!!

I presume that the cost of their excellent service is included in the price of their TVs. They are certainly expensive compared to other brands.

 

[EX51SSS]

I presume that the cost of their excellent service is included in the price of their TVs. They are certainly expensive compared to other brands.

 

[gwyntaxi]

I think Avtex TV’s are overrated and definitely overpriced,I’ve bought 3 and now only 1 is working correctly on both 15inch sets the dvd player failed on one and the internal tuner failed on the other when I phoned Avtex they didn’t really want to know they said it could cost around £130 to repair the one with faulty DVD player and probably more to replace faulty tuner,and THEY suggested I would be better off Scrapping them, so much for after sales must be something to do with my Welsh accent, I have just bought a new set a Samsung would never buy another Overpriced Avtex, there’s a lot more choice out there now.

^{_{Subscribers  do not see these advertisements}}

 

[irnbru]

I can't fault them either. Very nice to deal with and great service. I would rather pay a little extra for a good service than buy cheap with little aftercare.

 

[Chris]

Avtex are great at repair and customer service because they have no choice and a whole load of practice.
Their products are ( in my experience) crap.

 

[TinaLes]

The Avtex TV can run on 12 VDC & 240V AC which is why they are great for caravans & MH,s
Does Samsung run on 12 VDC?
What other TVs run on 12 VDC other than Avtex?
Thats one of the reasons maybe they are expensive & they have a built in DVD player.
you would need an inverter when wilding or off EHU without a 12 VDC input TV, so maybe that price of that should be allowed for when placed up against The Avtex

Just asking
Les

^{_{Subscribers  do not see these advertisements}}

 

[Tykatem]

What other TVs run on 12 VDC other than Avtex?
Just asking
Les

Cello, Hitachi, Finlux to name just 3!

Pete (Avtex owner)

 

[The Flute]

The Avtex TV can run on 12 VDC & 240V AC which is why they are great for caravans & MH,s
Does Samsung run on 12 VDC?
What other TVs run on 12 VDC other than Avtex?
Thats one of the reasons maybe they are expensive & they have a built in DVD player.
you would need an inverter when wilding or off EHU without a 12 VDC input TV, so maybe that price of that should be allowed for when placed up against The Avtex

Just asking
Les

Cello do a 12v one and if you look around at current TV,s I'm sure there are more. I just go into shops and look at the small black box connected to the power cord. That is voltage reduction device. Tesco had about 3 that were reduced down to 12vdc.

 

[SteveB123]

https://www.acdctv.co.uk/product/12...view-caravan-tv-with-usb-pvr-dvd-player-copy/

^{_{Subscribers  do not see these advertisements}}

 

[stewartwebr]

I bought a 32 inch Avtex when I bought the new van and have to say I am far from impressed with it, especially for the price. My particular unit kept randomly shutting down. You would switch it back on and it may do the same in 10 minutes or in 10 days, but it would do it. I called Avtex and they discussed the power supply may be an issue. I explained I changed the supply out with the one in the bedroom which is also Avtex and the issue was the same. They then spoke about having a courier come and collect it and it would be returned in 48 hours. Easier said than done as the TV is on an electric bracket which raises and lowers from the back of the top cabinets. I have done nothing and it is working fine (bet I regret saying that) at the moment.
Avtex is certainly not the premium product I assumed I was paying an inflated price for. When you view the lovely Samsung sleek, frameless models for almost the same price you feel robbed

Perhaps Jim could set up a review for Avtex?

 

[Two on Tour]

We started off with a 19" Cello TV/DVD some years ago as it was about the cheapest available at the time. It was sort of ok but the viewing angle and sound were rubbish.
Next van moved onto a 21.5" Finlux TV/DVD. People have complained about the sound quality of the Finlux but we found it ok and the picture quality was very good.
Tried the DVD when it first arrived and it work if not a little noisy. Six month on while in Spain, thought I would start watching the Allo Allo boxset I got for two Xmas's ago but the DVD side of the TV was dead. One of the worst experiences I have ever had was dealing for 3 month with Finlux customer services and their out sourced repairers and for that reason alone I would never ever have anything to do with anything Finlux again.
Our present van did not have a TV fitted when we purchased it, so as the intention was to fit a self seeking satellite dish we wanted a TV/DVD/satellite all in one unit.
Always fancied an Avtex because of the praise heaped upon them by the likes of you users out there in Motorhome Fun land but I had a metal problem justifying their cost.
Scouting around for suitable TV combo we were offered the latest Avtex 21.5" TV/DVD/satellite at a price that I could live with. Set it all up and went to use it for the first time and what a disappointment with the grainy picture quality over the Finlux. Tried different setups but in my opinion this one may be all singing and dancing but the picture quality is crap.

 

[EX51SSS]

The Avtex TV can run on 12 VDC & 240V AC which is why they are great for caravans & MH,s
Does Samsung run on 12 VDC?
What other TVs run on 12 VDC other than Avtex?
Thats one of the reasons maybe they are expensive & they have a built in DVD player.
you would need an inverter when wilding or off EHU without a 12 VDC input TV, so maybe that price of that should be allowed for when placed up against The Avtex

Just asking
Les

Well yes Avtex does do that and so does my Aldi tv which was under £140.00 and a 3 year guarantee

^{_{Subscribers  do not see these advertisements}}