lee52
Free Member
Rubbish customer service boils my pee
arranged a courier to collect a parcel so you wait in the house all day because been able to give you a am or pm slot is asking to much, so you sit waiting in the house from 7am till 6pm (because in the modern world of information thats the best they can do) for them not to turn up barstewards. So you rearrange collection for another date for yet again for them not to bother turning up again dirty barstewards. so you complain and express your feelings that you wasted 2 days of your life waiting for the promise of a man in a white van to carefully collect and transport your goods and for them to arrive in the exact condition they were collected in.
so the man on the other end of the phone is very understanding and apologies are plenty. and he promises hand on heart that the courier will come on the 3rd collection date. so you sit in the house all day with a packet of biccies and anytime a diesel engine can be heard your soul warms your spirits are lifted you jump look out of window to see its not the man in the white you hope for. so thats 3 collection dates they have failed to well collect. the excuses I have had so far are the driver forgot, the driver ran out of driving hours.
theres no point to this I just needed a rant
arranged a courier to collect a parcel so you wait in the house all day because been able to give you a am or pm slot is asking to much, so you sit waiting in the house from 7am till 6pm (because in the modern world of information thats the best they can do) for them not to turn up barstewards. So you rearrange collection for another date for yet again for them not to bother turning up again dirty barstewards. so you complain and express your feelings that you wasted 2 days of your life waiting for the promise of a man in a white van to carefully collect and transport your goods and for them to arrive in the exact condition they were collected in.
so the man on the other end of the phone is very understanding and apologies are plenty. and he promises hand on heart that the courier will come on the 3rd collection date. so you sit in the house all day with a packet of biccies and anytime a diesel engine can be heard your soul warms your spirits are lifted you jump look out of window to see its not the man in the white you hope for. so thats 3 collection dates they have failed to well collect. the excuses I have had so far are the driver forgot, the driver ran out of driving hours.
theres no point to this I just needed a rant