EZETOW HAVE GONE BUST!
Having major ongoing problems with our Ezetow trailer I spoke to Dave Wilkins again today and he said that the company is now in liquidation.
We are currently marooned in France in Haute Normandie with our Ezetow having lost a wheel unit for the second time.
Picked up the Ezetow in May this year and towed it empty back up to Scotland where it has sat over the summer unused. Last week we loaded up the Ezetow and headed south. On Tuesday 9th October whilst on the way to Daventry to get the satellite system serviced, one of the wheels caught on the lightbar and jammed resulting in a groove being gouged into the tyre. Luckily we were flagged down by a passerby before the tyre punctured completely. As Ezetow were only 40 mins away we called in to get a new wheel and for them to adjust the suspension to stop it happening again. It was thought that we must have hit a speed bump or something like it.
We crossed through the tunnel that night and overnighted at Calais seafront before continuing our way south on the A28. We were just south of Abbeville when one wheel sheared off completely. As the trailer was unusable we had to be recovered from the motorway (€175 paid by insurance company). Phoned Ezetow and they sent out the parts to the garage who fitted them (€118 paid by us). The Ezetow was ready for collection on Saturday afternoon.
We headed south again, making for the aire at Mailleraye sur Seine when 50 miles down the road, luckily on the outskirts of a town, a wheel came off the trailer (broke at the weld this time), bounced across both carriageways and embedded itself in a field of corn. Thank goodness it didn’t hit any other vehicles.
Of course being a Saturday no one was available at Ezetow premises but I did manage to get hold of Cliff who works there via a mobile no. I had on an old printout of their website. Cliff told me he would get in touch with Dave and get back to me. Meanwhile we had pushed and pulled the trailer the 500 metres to the Gendarmerie Nationale in town and asked if we could leave it in their yard until Monday when we assumed it would be picked up. We left the bike there as well.
This morning we finally got a phone call from Dave who said he would need to have the trailer back at their premises to test it and to give him all the details of where it was so he could have it picked up. He said we should get hold of an ordinary motorbike trailer and continue on our trip (we’re off to Morocco)!
When we said that if he was having the trailer uplifted he could send out the demonstrator model which we could use in it’s place he said he’d have to look into it and call us back.
Just over an hour later he called back to say that Ezetow was going into liquidation, that all the equipment was being sold off and even his van had gone and he couldn’t help us! All in an hour!!!!!!!
To say I was stunned would be an understatement. My husband asked him if he could provide us with the spare parts before they closed down and he said he would send them out.
I suppose it’s something but I have a problem
• I have spent £1200 on the trailer
• I have spent €118 on repairs so far
• I have no way of moving the trailer from the police compound
• Even if we move the trailer we have no workshop facilities
• My sister lives 600km south of here (home for me is about 1500km north of here)
• To hire a van to transport the bike and the trailer to my sister’s (her partner is mechanically minded, as is mine but he has lost all confidence in the Ezetow and believes there must be some underlying problem) would cost €250 plus petrol and involve 3x 600km driving, i.e. down with van full, up with van empty and down with motorhome
• To hire a van one way would cost €550 + petrol
• To buy a flat bed trailer to transport Ezetow and bike would cost €800 +petrol – could sell new trailer afterwards I suppose
• No guarantee that repair to Ezetow would work as don’t know what underlying problem is
• Could chuck Ezetow in skip and buy normal motorbike trailer
What should I do? I am seriously tearing my hair out here.
Thanks
Elspeth
Having major ongoing problems with our Ezetow trailer I spoke to Dave Wilkins again today and he said that the company is now in liquidation.
We are currently marooned in France in Haute Normandie with our Ezetow having lost a wheel unit for the second time.
Picked up the Ezetow in May this year and towed it empty back up to Scotland where it has sat over the summer unused. Last week we loaded up the Ezetow and headed south. On Tuesday 9th October whilst on the way to Daventry to get the satellite system serviced, one of the wheels caught on the lightbar and jammed resulting in a groove being gouged into the tyre. Luckily we were flagged down by a passerby before the tyre punctured completely. As Ezetow were only 40 mins away we called in to get a new wheel and for them to adjust the suspension to stop it happening again. It was thought that we must have hit a speed bump or something like it.
We crossed through the tunnel that night and overnighted at Calais seafront before continuing our way south on the A28. We were just south of Abbeville when one wheel sheared off completely. As the trailer was unusable we had to be recovered from the motorway (€175 paid by insurance company). Phoned Ezetow and they sent out the parts to the garage who fitted them (€118 paid by us). The Ezetow was ready for collection on Saturday afternoon.
We headed south again, making for the aire at Mailleraye sur Seine when 50 miles down the road, luckily on the outskirts of a town, a wheel came off the trailer (broke at the weld this time), bounced across both carriageways and embedded itself in a field of corn. Thank goodness it didn’t hit any other vehicles.
Of course being a Saturday no one was available at Ezetow premises but I did manage to get hold of Cliff who works there via a mobile no. I had on an old printout of their website. Cliff told me he would get in touch with Dave and get back to me. Meanwhile we had pushed and pulled the trailer the 500 metres to the Gendarmerie Nationale in town and asked if we could leave it in their yard until Monday when we assumed it would be picked up. We left the bike there as well.
This morning we finally got a phone call from Dave who said he would need to have the trailer back at their premises to test it and to give him all the details of where it was so he could have it picked up. He said we should get hold of an ordinary motorbike trailer and continue on our trip (we’re off to Morocco)!
When we said that if he was having the trailer uplifted he could send out the demonstrator model which we could use in it’s place he said he’d have to look into it and call us back.
Just over an hour later he called back to say that Ezetow was going into liquidation, that all the equipment was being sold off and even his van had gone and he couldn’t help us! All in an hour!!!!!!!
To say I was stunned would be an understatement. My husband asked him if he could provide us with the spare parts before they closed down and he said he would send them out.
I suppose it’s something but I have a problem
• I have spent £1200 on the trailer
• I have spent €118 on repairs so far
• I have no way of moving the trailer from the police compound
• Even if we move the trailer we have no workshop facilities
• My sister lives 600km south of here (home for me is about 1500km north of here)
• To hire a van to transport the bike and the trailer to my sister’s (her partner is mechanically minded, as is mine but he has lost all confidence in the Ezetow and believes there must be some underlying problem) would cost €250 plus petrol and involve 3x 600km driving, i.e. down with van full, up with van empty and down with motorhome
• To hire a van one way would cost €550 + petrol
• To buy a flat bed trailer to transport Ezetow and bike would cost €800 +petrol – could sell new trailer afterwards I suppose
• No guarantee that repair to Ezetow would work as don’t know what underlying problem is
• Could chuck Ezetow in skip and buy normal motorbike trailer
What should I do? I am seriously tearing my hair out here.
Thanks
Elspeth
oh:.
