Bentley factory visit and the service given (1 Viewer)

atlantisbird

Free Member
Mar 26, 2012
225
206
Near Bridlington
Funster No
20,274
MH
New Bentley C Class
Exp
since 2012 in own van
Our thanks go to a team of professional people who have made a minor problem (for them)
into a major commitment of fantastic customer relations (for us).
Not only did Bentleys Motorhomes team make us feel very welcome at the factory
in Mexborough but the work performed on our new Bentley Indigo was excellent.
The directors should be proud of the work force from the tradespeople down to the
person who cleaned the van and the office staff all of which were friendly and nothing
seemed too much trouble. A great team!!:thumb::thumb:
When it was presented back to us it had been cleaned inside and out, the water was
even filled back up and it was essentially ready for going away in.
To find a company with such a commitment to customer service as Bentley's
is nothing short of miraculous. We hear so many stories of bad service that both
my wife and I feel a sense of relief that we chose the right company to buy our first
motorhome from.
The whole staff at Bentley's seem to have pride in their work and the work ethic of
each and everyone we met there was something we had not seen for a great many years.
It does seem that both Gordon and Richard Bentley are determined to get a name for
simple customer satisfaction that will encourage a return of the customer time after time.
I am proud to be an owner of such a beautiful well thought out motorhome.
Thank you Bentley's

Our kindest regards

Atlantisbird
Ann & Harry
 

DuxDeluxe

LIFE MEMBER
Jul 10, 2008
14,627
72,239
Planet Zog
Funster No
3,243
MH
A woosh bang van
Exp
since 2008
Nice to hear of good old fashioned customer service..........:thumb:
 

Teasy2007

LIFE MEMBER
Sep 26, 2007
2,086
1,159
Rotherham South Yorkshire
Funster No
428
MH
Carthago Malibu PVC
Exp
Since 2005
Our thanks go to a team of professional people who have made a minor problem (for them)
into a major commitment of fantastic customer relations (for us).
Not only did Bentleys Motorhomes team make us feel very welcome at the factory
in Mexborough but the work performed on our new Bentley Indigo was excellent.
The directors should be proud of the work force from the tradespeople down to the
person who cleaned the van and the office staff all of which were friendly and nothing
seemed too much trouble. A great team!!:thumb::thumb:
When it was presented back to us it had been cleaned inside and out, the water was
even filled back up and it was essentially ready for going away in.
To find a company with such a commitment to customer service as Bentley's
is nothing short of miraculous. We hear so many stories of bad service that both
my wife and I feel a sense of relief that we chose the right company to buy our first
motorhome from.
The whole staff at Bentley's seem to have pride in their work and the work ethic of
each and everyone we met there was something we had not seen for a great many years.
It does seem that both Gordon and Richard Bentley are determined to get a name for
simple customer satisfaction that will encourage a return of the customer time after time.
I am proud to be an owner of such a beautiful well thought out motorhome.
Thank you Bentley's

Our kindest regards

Atlantisbird
Ann & Harry

Hi Ann and Harry,

This has been our experience as well! A superb team where nothing is too much trouble. We can't recommend them enough.

Ginny and Mike

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Jul 28, 2010
1,710
617
The world
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12,902
MH
Small car
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1
you should post a link to their web site
or list phone numbers
it ok giving praise about them they need contact details given out so we mere mortals can find them when all else has failed

me i recommend Duncan

sales@starspangledspanner.com
Telephone: 01522 778944 (office) 07738 669938 (mobile)
:thumb::thumb::thumb:


thats how it done LOL
 
OP
OP
atlantisbird

atlantisbird

Free Member
Mar 26, 2012
225
206
Near Bridlington
Funster No
20,274
MH
New Bentley C Class
Exp
since 2012 in own van
you should post a link to their web site
or list phone numbers
it ok giving praise about them they need contact details given out so we mere mortals can find them when all else has failed

me i recommend Duncan

sales@starspangledspanner.com
Telephone: 01522 778944 (office) 07738 669938 (mobile)
:thumb::thumb::thumb:


thats how it done LOL

Here are the contact details you asked for.
Contacts Richard and Gordon Bentley

www.bentleymotorhomes.co.uk
BENTLEY MOTORHOMES
Unit 3 Swinton Meadows Industrial Estate, Meadow Way, Swinton, Mexborough. S64 8AB T: 01709 590079 E: info@bentleymotorhomes.co.uk
Atlantisbird
Ann & Harry
 

JJ

Mágica
May 1, 2008
19,228
47,725
Quinta Majay, Pinheiro Bordalo, Portugal
Funster No
2,459
MH
Burstner Privilege T
Exp
over 50 years
A great post... Not only good that you got such excellent service but also that you took the time to tell us about it...

I believe there is a dealer review section here on Fun... If you posted a report there then it would be readily available for interested Funsters in the future...

JJ

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Last edited:

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