SPUD'N'T
Free Member
Over 4 years ago we bought a tomtom from halfrauds, it came with the standard 1yr warranty and we did'nt bother taking out the optional extra 2yr warranty (it was quite expensive at the time). after about 20 months it broke down, I tried all the usual stuff to no avail then contacted tomtom's service dept who were very helpful and talked me through several things to do on the computer. None of it worked so the chap at tomtom said he would send me packaging and postage paid secure mailing stuff, I told him it was out of warranty so if the repair was going to be expensive phone me first. heard nothing for 2 weeks then received a brand new tomtom in the the post FREE.Coming home from Newbury the other week it broke again and the same thing happened, this morning I received another new tomtom in the post FREE again. I know that these things should last longer than they have,but fair play to tomtom for the way they have dealt with it :thumb: