contact details for ADAC (1 Viewer)

[jaygee]

just went to renew our ALPS European breakdown cover and it transpires that they will no longer insure older vehicles so eben though I was told as long as we didn't let the policy lapse we could renew it seems we can't.
Having looked on the forum it would seem that ADAC seem to be very good so i am looking into this. I can't seem to get anywhere on their website to see what they offer. I don't speak German and have tried translating the web page but to no avail. Can anyone give me the link or contact details.
Also rough price?
We were insured with a UK company but found out that our vehicle at 6.6 mtr long would have been too big for their trucks and they wouldn't have been able to recover - had our money for a year though!

 

[Mandaxxx]

ADAC

Hi there, just ring them up Tel: 004989222222 ask for Stefanie or email stefanie.schleifer@adac.de she speaks very good English and should be able to help you.
We changed ours to ADAC and rang & emailed her with several questions, she was very good.
I think the tel number is right.

 

[nomadic]

Just typed in:

http://www.adac.de

Came up in English, look at the partner plus deal.

But as stated eleware today, trip times are limited to 92 days in Europe and 45 days outside, unless I've miss read it.

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[slobadoberbob]

They all speak good English

No problems taking out the cover ... they all speak good English. There is an old thread on the site somewhere that has a down load of the 40 pages in English also I have it on my Ipad.

They give you a lot of cover over here or in Europe.

Bob

 

[keith]

Download

You can download your own copy of the T & C HERE in the Fun downloads section. :thumb:

 

[UKMotorhomes]

Just typed in:

http://www.adac.de

Came up in English, look at the partner plus deal.

But as stated eleware today, trip times are limited to 92 days in Europe and 45 days outside, unless I've miss read it.

The time limits are for the travel insurance cover, the breakdown cover is for a full year.

Andy

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[jaygee]

details of ADAC cover

:thumb:Thanks for all the info. I have now arranged insurance cover with Safeguard and this includes UK & European breakdown cover so do not need ADAC now but they did email me back with details so am posting them for future reference.

"Beside the tried and tested ADAC membership there is the ADACPlusMembership: it combines the traditional club membership with ADAC Euro-Schutzbrief.

Being an ADACPlusMember constitutes a major extension of services in Germany for you. Furthermore, we offer you financial safeguards in other European countries. In the event of illness and injury we will even protect you worldwide. The costs of medical treatment by a doctor or in a hospital on journeys, however, are not covered by the ADACPlusMembership.

The attractive service package of the ADACPlusMembership protects you and your spouse/partner when driving your own and also other party's vehicles in Germany and Europe-wide following a breakdown, accident and theft. In addition each other driver may claim the same services, when driving a vehicle that is registered in your or your spouse's name. With the following services we will help you, if the protected vehicle is no longer mobile owing to an accident or if it was stolen:

- Breakdown and accident assistance (§ 23) to EUR 200.-
- Assistance with lost or defective car keys (§ 24)
- Towing (§ 25) up to EUR 200.-
- Off-road recovery (§ 26)
- Accommodation costs after vehicle loss (§ 27)
- Transfers after vehicle loss (§ 28)
- Travel expenses after loss of driver (§ 29)
- Vehicle transportation (§ 30)
- Passenger transport "Pick-up" (§ 31)
- Spare parts despatch (§ 32)
- Vehicle customs clearance and scrapping (§ 33)

The person-related PlusServices following illness and injury are even provided to you, your spouse/partner and your minor children on journeys worldwide, regardless of the means of transport chosen. The PlusServices following illness and injury include:

- Medical repatriation (§ 12)
- Accommodation expenses (§ 13)
- Hospital visit (§ 14)
- Escort service for children (§ 15)
- Non-scheduled return (§ 16)
- Assistance in special emergencies (§ 17)
- Repatriation of pets (§ 18)
- Medication and spectacles despatch (§ 19)
- Assistance with the loss of travel documents (§ 20)
- Interpreters service (§ 21)
- Vehicle recovery in the event of vehicle loss in Europe
(§ 22)
- Credit services

The comprehensive safety of the ADACPlusMembership is available to you for an annual fee of EUR 79,50. As your wife is included in the ADACPlusCover, she would not need the associate membership.

The ADACPlusMembership protects all vehicles regardless of the vehicle type, which do not exceed the following measures and dimensions:

max. vehicle length 10,- m
max. total length 2,55 m
max. total height 3,- m Motorcaravans max. 3,20 m
max. admissible total weight 3,50 t Motorcaravans max. 7,50 t
max. number of persons (incl. driver) 9 persons

The insurance covers free of charge the towed one-axle trailer which includes the above mentioned dimensions and weights (including cargo). Trailers whose axles are less than 1 m apart are regarded as one-axle trailers.

For motorhomes exceeding the defined maximum dimensions, the following benefits shall be excluded:

- Off-road recovery (§ 26)
- Vehicle transportation (§ 30)
- Passenger transport "Pick-up" (§ 31)
- Vehicle customs clearance and scrapping (§ 33"