Do I have a ghost in the van? (1 Viewer)

[Douglas]

About once a fortnight my Tomtom 0ne V3 turns itself on!!!

At first I thought that it had been knocked or touched in some way so I made sure that nothing like that could happen and this morning it did it again! There must be something in the software that's activating it but I cant find what it is!!!

Has this happened to anyone else?

Doug...

 

[Geo]

More like too many spirits

 

[chatter]

Yes it happened to mine a couple of years ago, i think it stopped it when i did an update and had to use the reset button at the bottom of the unit

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[pappajohn]

no but mine changed the final destination while turned off at an overnight stop.

lucky it was in the uk and i knew where i was going next. could have driven for hours in the wrong direction in france/spain etc..:Sad:

it wouldnt alter until i did a reset.

 

[peter H]

Perhaps its just bored sitting there doing nothing and is dropping hints it wants to go "walkies"

Peter

 

[Geo]

About once a fortnight my Tomtom 0ne V3 turns itself on!!!

At first I thought that it had been knocked or touched in some way so I made sure that nothing like that could happen and this morning it did it again! There must be something in the software that's activating it but I cant find what it is!!!

Has this happened to anyone else?

Doug...

It wants exercising then:thumb:

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[johnsandywhite]

The only thing I have noticed? Is that sometimes I get woken up by a Trumpeting sound. Then there is a funny smell in the Air. I switch on the light and look around, but I cannot see anything.

 

[chesterfield hooligan]

Hi are you sure it's not the Darkside !
Brian and Marion

 

[American Dream]

The only thing I have noticed? Is that sometimes I get woken up by a Trumpeting sound. Then there is a funny smell in the Air. I switch on the light and look around, but I cannot see anything.

Is that after a good Curry perhaps John?

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[keith]

Who you gonna call

GHOST BUSTERS​

 

[johnsandywhite]

Is that after a good Curry perhaps John?

Now it's strange that you should mention that? Come to think of it? You MAY well be right. :thumb:

 

[EMS]

Ghost buster

Not exercising but exorcising....

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[6pm Cowboy]

If it has a female voice it is probably just that she cannot keep quiet any longer

 

[Pampasgrass]

Tom Tom

Have experienced this on several occasions and makes you jump.

'You have reached your destination'

Happened one night whilst in bed.


HER INDOORS was not amused!

 

[Douglas]

This is the reply from Tom tom.

Thank you for your email.

It could sometimes happen that a minor file on your TomTom device becomes corrupt and this could lead it to function incorrectly. By following these steps, you can easily resolve this challenge and continue navigating! If, however, you encounter any difficulties, please do not hesitate to contact us for further support.

If you have not already installed the latest version of TomTom Home, please download the latest version from the following link:
http://www.tomtom.com/home

Whilst TomTom HOME is downloading, reset your TomTom device for 30 seconds without it being connected to the computer. To reset your device, please visit this website: Link Removed

Now on your computer, in the system tray, (in the bottom right hand corner by the time, there is a little red TomTom HOME logo, if its not there, click on the little arrow pointing towards left to show all the hidden icons). Right click on the TomTom logo and select exit.

Open My Computer (Start -> My Computer)
Now please connect your TomTom device to the computer and turn it on.
Your TomTom drive will appear in My Computer as drive E,F,G,H,I etc
Now to check if there are any corruptions on your SD card or Internal Memory of your TomTom device, please go to following web page:-
Link Removed
(Here you will find instruction to complete the disc error check on your PC).

We are now ready to begin backing up your TomTom Device.

STEP 1 - Creating a Manual backup of your device

- Charge your unit for at least two hours (preferably via the home charger)
- Perform a reset on your device (see: Link Removed )
- Make a manual backup as shown on Link Removed (Please scroll to the bottom of the page to make a manual back up)

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device.

If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2 - Format the hard-disk

• Open 'My Computer'
• Right click on the TomTom drive (the device should be seen in drive E,F,G,H,I etc) and select 'Format'
• Please make sure that quick format is not selected
• Click on Start
• Once the format is complete, use the ‘Safely Remove Hardware’ icon in the bottom right hand corner of your computer to disconnect your TomTom device from the computer
• Once disconnected, it will show a red cross
• Reset the TomTom unit again

STEP 3 - Restore the Folders to the TomTom ONE 3rd Edition

• Connect your TomTom device back to the computer and switch it on
• Go to your backup folder in My Documents, double left click into it
• Copy the following folder back onto your device:
1- Your map folder(usually labeled Western and Central Europe or United Kingdom and Republic of Ireland)
2- The folder named 'zip'(United Kingdom and Netherlands only)
3- The folder named 'raster'(applicable on only some devices)
4- The folder named 'loqendotts' (applicable on only some devices)
5- The folder named 'ASR' (applicable on only some devices)
6- The folder named 'Vocalizer' (applicable on only some devices)
•Now disconnect your TomTom device by using the ‘Safely Remove Hardware’ icon again
• Once disconnected, it will show a red cross

STEP 4 - Now we need to delete the application files from your PC so that HOME will offer them as an update

• Click on the Start button in the bottom left of your PC
• Now select My documents -> TomTom -> HOME -> Downloads -> Complete
• Please delete the yellow Program folder

STEP 5 - Update your device

• Reset your unit again
• Connect your device to the PC and turn it on
• Open TomTom HOME: Start->All Programs->TomTom->TomTom HOME 2
• HOME will now load your updates (If this does not happen automatically, click on Update My ONE/GO/Rider on the main menu of HOME)
• Make sure that only the application is marked with a green tick
• Click on Update and Install
• Once Installed, click on Done
• You will now be prompted by HOME to restart your Device, just click ok
• In the Top left of HOME, click on 'Device -> Disconnect Device'
• Now please disconnect your TomTom device from the computer and allow it to start up normally.
• Connect again and download a voice of your choice using Home by clicking on Add Traffic, Voices, Safety Cameras etc and then on Voices.

If you get “No Maps Found” on your TomTom, please repeat Step 5.

STEP 6 - Run the Clear Flash Tool Twice

• Close HOME (make sure you close TomTom HOME from the system tray in the bottom right hand corner of your screen)
• Connect your TomTom device to the computer. If it asks if you want to connect, please select yes.
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe
• Now disconnect your TomTom (Safely Remove Hardware in the bottom right hand corner)

The Application is now installed, all corruption will have been removed and your TomTom device will now be working normally again.

If, however, you have any further questions, please update your question as per the instructions at the end of this email, providing us with the TomTom HOME System information.

The system information can be found in HOME:
Help->System info.
Click on copy to clipboard.
You can now paste this into the update field when replying to my email.


With Kind Regards

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[pappajohn]

hi doug,

do you know if this specificly for the tomtom one .

just wondering if its a general fix for all tomtom's as at one stage it refers to 'update my ONE, GO and RIDER'.

 

[alivan]

Tom

Tom and his mate Tom are trying to get out.