My new van has a fault, not a big thing, BUT they want to have it back in Huddersfield to fix it.???
It is a fancy touch on,touch off LED lamp in the lounge. It went from a bright light to a gentle glow after two weeks, I contacted the dealer and they said they will get one and I said I will fit it, simple job. Now, it is in , Hymer want the old one back before sending me the new one to fit, I would prefer the new one to fit and return the old one, do it in one go, but no it has to be two jobs or take it back to them. 250 miles each way.??? Do they not trust me after paying them so much money for it?
Please do not say I should have gone to a closer dealer, they are all a million miles from here. My nearest dealer is in Kortrijk in Belgium, it takes only 2 1/4 hours from here with the ferry. almost cheaper to go there on a day trip.
It is a fancy touch on,touch off LED lamp in the lounge. It went from a bright light to a gentle glow after two weeks, I contacted the dealer and they said they will get one and I said I will fit it, simple job. Now, it is in , Hymer want the old one back before sending me the new one to fit, I would prefer the new one to fit and return the old one, do it in one go, but no it has to be two jobs or take it back to them. 250 miles each way.??? Do they not trust me after paying them so much money for it?
Please do not say I should have gone to a closer dealer, they are all a million miles from here. My nearest dealer is in Kortrijk in Belgium, it takes only 2 1/4 hours from here with the ferry. almost cheaper to go there on a day trip.