I have had my Cotswold in at marquis for some work to the consumer unit and repair to water heater ( all under warranty )
My problem is they have had it close on 5 weeks now
Does anyone know the name of the after sales director at there head office
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You want the MD name, companies houseMarquis service
by redvwcamper Today at 5:12 pm
I have had my Cotswold in at marquis for some work to the consumer unit and repair to water heater ( all under warranty )
My problem is they have had it close on 5 weeks now
Does anyone know the name of the after sales director at there head office
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Don't know what the marquis are like near me at beedon now ,but I do know several years ago the manager had a serious attitude problem . I know this because I used to do freelance work and after a couple of run ins with him I refused to ever do anything else for that company ..because of him I would never ever buy from there . RoyWe bought from them,Never again
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Ditto thatI bought a new motorhome from Marquis in February 2015.
Luckily there were only minor faults. However it took until September before the faults were dealt with by Marquis.
Most of those faults were bodged in my eyes but by then I wasn't letting them near it again so I have now arranged to have it serviced by a Peugeot local garage and an Elddis approved service centre.
The Marquis sales team are tremendous but I think that they are embarrassed and let down by their service and support team.
Thank heavens we only had minor faults.
Marquis service
by redvwcamper Today at 5:12 pm
I have had my Cotswold in at marquis for some work to the consumer unit and repair to water heater ( all under warranty )
My problem is they have had it close on 5 weeks now
Does anyone know the name of the after sales director at there head office
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We bought our first van from Marquis - a new Bessie. It was like dealing with used car salesmen - but less professional.
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I have had a number of vans from Marquis at Lee mill Plymouth and have had no problems at all, sales staff great and never a problem with the service dept, any (rare) problems were quickly sorted without delay, I can only say as I find them, they have given me good service.
Don
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You obviously didn't deal with the Numpty then. We were offered his services when we called in to look at or chat about buying a Benimar a while back. The reception lady said "there is no salesman available but I will get the Numpty to speak to you. After having a pointless but friendly chat with a callow youth for 5 minutes we gave up and bought elsewhere.We bought our Benimar in November last year, Tewkesbury sales and after sales have been brilliant.
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