Annoyed! (1 Viewer)

[GAVLAD]

Just sold some leisure batteries on eBay.
Adverts were listed for 7 days and I wrote in description that due to size & weight, strictly collection only.
Even the postage section states local collection.

Yet after bidding and winning the auction on one of the adverts, the buyer has just sent a message saying sorry, didn't notice it was collection only and thought it was free delivery and requesting cancel the sale.

I've asked £25 for a battery. - Why would I include free delivery at that price on that weight of an item?

So, do I cancel the sale agreement and then re-advertise which is another week, or do I wait 48hrs for the payment (which looks to be not forthcoming) and chase payment through Ebays resolution centre and hold them to the sale agreement?

Just checked this persons profile and they've received buyer feedback from a battery company today!

Am I having my leg pulled?

 

[Techno]

Hold them to agreement

 

[Chris]

Hold the cheeky, silly sod to the agreement.

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[DavidG58]

take it on the chin, ebay will not help, or even care, the 'buyer' has gone elsewhere, possibly even genuine mistake (doubt it myself as well) I would be as pissed as you, but we both need to save the angst and anger for something more worthwhile

file non paying bidder case, you will get your fees back, relist, pour large drink and breath

 

[irnbru]

Someone looking for a right bargain. Would depend on their ratings whether I would hold them to it or not.

 

[mjltigger]

You won't get your money either way. If you cancel you might get you fees back to relist. If you wait and raise nonpaying bidder you definitely will but it takes ages.

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[DanielFord]

Definitely raise non paying bidder!

 

[****]

25 quid eh! would you post to Scotland?

 

[Lee27]

Can you offer the second chance option whereby the next highest bidder gets notified they can have them. it doesn't address the guy not buying but at least you don't have to relist them.

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[Autowbars]

Wait 48hrs, then open non paid case.
That at least gets your fees back.
Then relist with BIG words at top
COLLECTION ONLY
in the very first line

 

[GAVLAD]

Thanks all.
The bidder has 400+ reviews, so no excuse for not knowing.
Unfortunately on this particular battery, this person was the only bidder, so can't even go to a second chance option.

Sod it, I will open a non paid case.
Fed up with the minority on eBay who don't play by the rules.

Will keep you posted....

 

[dabhand]

take it on the chin, ebay will not help, or even care, the 'buyer' has gone elsewhere, possibly even genuine mistake (doubt it myself as well) I would be as pissed as you, but we both need to save the angst and anger for something more worthwhile

file non paying bidder case, you will get your fees back, relist, pour large drink and breath

Careful David, you know what happened the last time you gave advice!

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[movan]

Careful David, you know what happened the last time you gave advice!

Please enlighten at least one nosy woman. What happened?

 

[Gaston aires]

Stick with it. Enter non paying bidder at least if they dont pay.
Phil

 

[Badknee]

Claim fees and move on.

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[Spidey]

If you both mutually cancel it then you get your fees back automatically. You request the cancellation they agree and it is done. Wouldn't waste my time raising the non payment. If you cancel you can relist straight away.

 

[Poohbear]

I tend to think that it was probably a genuine mistake by someone of limited intelligence. If you frequent online forums and Facebook, I am sure you are aware that there are a huge amount of people among us that are not very bright, and that's being polite.

 

[SuperMike]

I am sure you are aware that there are a huge amount of people among us that are not very bright.

Well, I will have you know, I am dazzling, because my mummy thought the sun shone out of my a.rse.

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[Lenny HB]

As a very experienced sell on ebay (feedback 29,408), 99% of the time ebay will favor the buyer in a dispute they don't care sh*t about the seller as long as they get their fees.
If you raise a non payment dispute ebay will ask for proof of delivery or the buyer will ask to cancel the order, then if you don't respond ebay will cancel it for you, David can't compete with Goliath.

 

[Lenny HB]

I tend to think that it was probably a genuine mistake by someone of limited intelligence. If you frequent online forums and Facebook, I am sure you are aware that there are a huge amount of people among us that are not very bright, and that's being polite.

Don't think so @GAVLAD said he had just had some feedback from a battery company, sounds like he changed his mind and brought a new one. I would feel better towards someone like that if they told the truth.

 

[GAVLAD]

As a very experienced sell on ebay (feedback 29,408), 99% of the time ebay will favor the buyer in a dispute they don't care sh*t about the seller as long as they get their fees.
If you raise a non payment dispute ebay will ask for proof of delivery or the buyer will ask to cancel the order, then if you don't respond ebay will cancel it for you, David can't compete with Goliath.

But this was the whole point Lenny - delivery was not an option - it was collect in person, so EBay can't ask for proof of delivery?

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[GAVLAD]

And it's looking like one of the other winning bidders with a massive score rating of '1' who lives the other end of the country to me will be getting contact from eBay too.

Am I correct in that by bidding and winning the bid, it's a legal binding contract?

 

[Lenny HB]

But this was the whole point Lenny - delivery was not an option - it was collect in person, so EBay can't ask for proof of delivery?

Why not?, If collected they can asked for a signed collection note.

And it's looking like one of the other winning bidders with a massive score rating of '1' who lives the other end of the country to me will be getting contact from eBay too.

Am I correct in that by bidding and winning the bid, it's a legal binding contract?

Yes it's in eBay T&C but as I said they don't care a toss about sellers & they will just cancel the sale.

 

[Charlie]

Just sold some leisure batteries on eBay.
Adverts were listed for 7 days and I wrote in description that due to size & weight, strictly collection only.
Even the postage section states local collection.

Yet after bidding and winning the auction on one of the adverts, the buyer has just sent a message saying sorry, didn't notice it was collection only and thought it was free delivery and requesting cancel the sale.

I've asked £25 for a battery. - Why would I include free delivery at that price on that weight of an item?

So, do I cancel the sale agreement and then re-advertise which is another week, or do I wait 48hrs for the payment (which looks to be not forthcoming) and chase payment through Ebays resolution centre and hold them to the sale agreement?

Just checked this persons profile and they've received buyer feedback from a battery company today!

Am I having my leg pulled?

Was the feedback from the battery company After your transaction? If so he may have made a genuine mistake then realised and bought somewhere else.

Open a non payers case but bear in mind you won't gain anything except maybe the listing fee. Is it really worth it ?

Setting off a battle may risk the buyer leaving you a negative feedback. Doesent matter who's at fault muck sticks. You as a seller cannot leave a negative. So in that respect you cannot win.

It ain't worth the agg....

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[My Dog Likes Fishing]

Send the boys round to get the cash!

 

[DBK]

Am I correct in that by bidding and winning the bid, it's a legal binding contract?

It sort of is, in the sense it is covered in eBay T & Cs which you agree to when registering but eBay aren't going to take anyone to court over non-payment. They can at worst only threaten to ban someone.

And Distance Selling Regulations don't apply to private sellers.