Hi can anyone help PLEASE
We've had our 'van JUST 12 months this August.....and guess what?.... We've had the habitational check done,2 weeks after getting back from Ireland (& now 2 weeks outside its warranty) and we've been told it's 'riddled' with damp, discovered mainly coming from behind the fridge.
The service man has said that he estimates it will be a four figure sum to repair it......We've (now) heard that this was a common fault and lots of vans were recalled! Does anyone know if we have a leg to stand on? - with regard it getting the repair done for free by the dealer? We think our saving grace may be that when we've looked at the paperwork from the pre-delivery check, the dealer has not ticked that they did a damp check....we particularly asked for this and were assured by the mechanic that it would be done...but we weren't given any paperwork of a detailed damp report. We were first time buyers and put our faith in the dealer. Any ideas what to do next? the van cost £30000+
'Gutted' Manchester!!!
We've had our 'van JUST 12 months this August.....and guess what?.... We've had the habitational check done,2 weeks after getting back from Ireland (& now 2 weeks outside its warranty) and we've been told it's 'riddled' with damp, discovered mainly coming from behind the fridge.
The service man has said that he estimates it will be a four figure sum to repair it......We've (now) heard that this was a common fault and lots of vans were recalled! Does anyone know if we have a leg to stand on? - with regard it getting the repair done for free by the dealer? We think our saving grace may be that when we've looked at the paperwork from the pre-delivery check, the dealer has not ticked that they did a damp check....we particularly asked for this and were assured by the mechanic that it would be done...but we weren't given any paperwork of a detailed damp report. We were first time buyers and put our faith in the dealer. Any ideas what to do next? the van cost £30000+
'Gutted' Manchester!!!