As title says,wife and i belong to The Caravan Club have done for 3yrs now.
We thought that we would spend 6 nights in the New Forest and as the club has a site in the middle of the forest we will give it a go.Wife phoned 10 days ago and makes a booking stating that as we are both disabled we need a pitch next to the shower block (our camper has no shower) when we arrived yesterday we were told that they had no booking stating that we were disabled therefore they could not accommodate us next to the shower block.
We tried phoning other club site but they were all booked,so after traveling over 150 mls we had to come home.Sent in complaint to The Caravan Club eager to read there response.:Angry:
PS Just incase there is someone would like the name of the site,Black Knowl Caravan Club Site,Brockenhurst so42 7qd.
We thought that we would spend 6 nights in the New Forest and as the club has a site in the middle of the forest we will give it a go.Wife phoned 10 days ago and makes a booking stating that as we are both disabled we need a pitch next to the shower block (our camper has no shower) when we arrived yesterday we were told that they had no booking stating that we were disabled therefore they could not accommodate us next to the shower block.
We tried phoning other club site but they were all booked,so after traveling over 150 mls we had to come home.Sent in complaint to The Caravan Club eager to read there response.:Angry:
PS Just incase there is someone would like the name of the site,Black Knowl Caravan Club Site,Brockenhurst so42 7qd.
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