As many of us buy online where bargains are to be had, here is a company who go out of their way to be friendly.... read their conditions
A company I shall avoid.
::
Alan
A company I shall avoid.
::
Alan
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Website looks incredibly amateur and some of the wording suggests that whoever created it doesn't have English as a first language.
Or a knowledge of UK Consumer Law.
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I don't see the problem, their site says if you order wrongly and return the goods then you pay a handling charge and postage which seems fair to me if you made the mistake. If your order was fulfilled wrongly by them then they will either replace at their cost or fully refund your money. So you cock up you pay, they cock up they pay. What is the problem with this please?
D.
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You can copy & paste the relevant points "text" without causing a conflict of interest (no links)If you can read the other forum its quite enlightening especially their interpretation of customer service.
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Would have to beg to differ.Well exactly Dave - they tell it exactly as it is.
UK Consumer Law does indeed allow you to cancel anything 'distance sold' within however long - BUT !!!! the Seller applying a handling charge is most certainly not against that Law.
Fair enough. We both know where we stand !
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