Mags52
Free Member
The curved tambour door on our bathroom got stuck on a small stone. Two of its feet were damaged and the track split. Now it won't move at all.
Trying to get parts from Geist (via Camper UK).
They can get me the feet but I have to buy 10 for nearly £50 plus delivery and they can't promise a delivery date, don't do refunds and say that if you can't be flexible and wait for an unspecified time for delivery don't bother ordering.
After 3 attempts they have failed to answer my question about getting a new track.
Camper NE say we have to buy a new door for £300 + with the same issue about delivery times.
I was talking about making small improvements to the van and keeping it but this business of getting parts from Geist is beyond a joke.
Just glad I wasn't in the bathroom when the door stuck.
:Sad:
Trying to get parts from Geist (via Camper UK).
They can get me the feet but I have to buy 10 for nearly £50 plus delivery and they can't promise a delivery date, don't do refunds and say that if you can't be flexible and wait for an unspecified time for delivery don't bother ordering.
After 3 attempts they have failed to answer my question about getting a new track.
Camper NE say we have to buy a new door for £300 + with the same issue about delivery times.
I was talking about making small improvements to the van and keeping it but this business of getting parts from Geist is beyond a joke.
Just glad I wasn't in the bathroom when the door stuck.
:Sad: