UK Motorhome Information, Motorhome facts, American RV, Forums, Reviews, Sales, Campsites


 

Go Back   MotorhomeFun > THE MOTORHOME FUN COMMUNITY > MOTORHOME CHAT
Register Forums Blogs FAQ Calendar Mark Forums Read

MOTORHOME CHAT Ask questions and engage in general motorhome chat and advice.

Marquee Company Recommendation

Reply
 
LinkBack Thread Tools Display Modes
Old 02-01-2013, 14:33   #1 (permalink)
Funster
 
Gromett's Avatar
 
Funster No : 15452
Join Date: Feb 2011
Location: UK
About Me: Solo, Fulltimer and Self builder.
Interests: Computers, Science, Music
MH Type: Self Build
MH Model: Self Build
Years Motorhoming: Since 2005
Posts: 5,827
Thanks: 563
Thanked 1,123 Times in 769 Posts
Default Marquee Company Recommendation

I bought one of those pop up gazebos at the beginning of December. We tried it out the first weekend and thought that the tie downs were pathetic. The stakes were tiny and flimsy and the string to tie it down was very thin.

I ordered some proper tie down straps just before Christmas from these guys. http://www.ebay.co.uk/itm/261108618161 (note: I didn't buy the pop up gazebo from this company though)

I ordered the white and they sent the orange. It was too late to swap them out as I needed them for new years eve. I left a neutral feedback saying they were excellent as was the service but they sent the wrong colour.

They have just contacted me today and offered to send the correct colour out free of charge and I could keep the ones I already had. I declined saying I would stick with the ones I had but thanked them for their offer. They then refunded half the cost before I could decline that offer. They not once asked me to update my feedback it was all about keeping me happy as a customer.

As such I asked them to put in a feedback update request which I was more than happy to do. I changed it from neutral to positive. If a company asks me to change the feedback I always decline. This company didn't but went out of their way to make me happy.

Anyone can make a mistake, when it comes to companies it is how they resolve the problem and in this case I couldn't praise them highly enough.

So if you want a marquee, tie downs, stakes, carpets, blackout screens or anything else marquee related give them a go

PS: The tie down straps and ratchets are brilliant. The stakes are scary big and very sharp and went into the earth so easily. They came out today with a loud sucking sound but didn't require superhuman effort. Overall an excellent product I don't see how they could improve.
__________________
Two things are infinite: the universe and human stupidity; and Iím not sure about the universe. - Albert Einstein
You tried your best and failed miserably. The lesson is: never try - Homer J Simpson

Blog: http://www.fulltiming.info - Fulltiming and Self Build Blog

Last edited by Gromett; 02-01-2013 at 14:35.
Gromett is offline   Reply With Quote
Sponsored Links
Old 02-01-2013, 16:05   #2 (permalink)
Funster
 
Wildman's Avatar
 
Funster No : 2913
Join Date: May 2008
Location: Ilfracombe, Devon
About Me: Racing disgracefully towards the grave, hee hee
Interests: Smallholding, ham radio
MH Type: "A" Class
MH Model: Amazon Ambassador
Years Motorhoming: since 1967
Posts: 10,243
Thanks: 4,094
Thanked 2,790 Times in 2,154 Posts
Blog Entries: 10
Default

The biggest problem I found with these marquees is the roof sheet lifts allowing wind in which blew out and totally shreaded the windows a few internal ties hold the frame secure but the overlap of the roof needs holding down I use these now.
http://www.ebay.co.uk/itm/3505851065...84.m1438.l2649
2 sets do the job on my 9 x 4 marquee tied down to the frame foot.
Gromett likes this.
__________________
The Lazy Buzzard Campsite
Ilfracombe, Devon, EX348NY
Phone 07812385915 for directions or to book

don't take away someones hope, it may be all they have


Wildman is offline   Reply With Quote
Old 02-01-2013, 16:08   #3 (permalink)
Funster
 
Gromett's Avatar
 
Funster No : 15452
Join Date: Feb 2011
Location: UK
About Me: Solo, Fulltimer and Self builder.
Interests: Computers, Science, Music
MH Type: Self Build
MH Model: Self Build
Years Motorhoming: Since 2005
Posts: 5,827
Thanks: 563
Thanked 1,123 Times in 769 Posts
Default

Thanks Wildman, however I have a pop up gazebo not a marquee..

www.ebay.co.uk/itm/330850507961
__________________
Two things are infinite: the universe and human stupidity; and Iím not sure about the universe. - Albert Einstein
You tried your best and failed miserably. The lesson is: never try - Homer J Simpson

Blog: http://www.fulltiming.info - Fulltiming and Self Build Blog
Gromett is offline   Reply With Quote
Old 02-01-2013, 18:32   #4 (permalink)
Funster
 
billthedrill's Avatar
 
Funster No : 18938
Join Date: Nov 2011
Location: goole
About Me: been with lynn for over 30 years
Interests: DIVING FISHING SHOOTING
MH Type: Deffleths
MH Model: Deffleths
Years Motorhoming: 12 years
Posts: 2,276
Thanks: 404
Thanked 264 Times in 219 Posts
Default

grommet you just gave me a idea use one next to my van a a awning do you think it will work
__________________
every journey starts with the first turn of the wheel
never lost just mis directed
never give up success is just round the corner
proud to have served my country and to ware the poppy with pride in the memory of the fallen heroes who gave me that right
billthedrill is online now   Reply With Quote
Old 02-01-2013, 19:28   #5 (permalink)
Funster
 
Gromett's Avatar
 
Funster No : 15452
Join Date: Feb 2011
Location: UK
About Me: Solo, Fulltimer and Self builder.
Interests: Computers, Science, Music
MH Type: Self Build
MH Model: Self Build
Years Motorhoming: Since 2005
Posts: 5,827
Thanks: 563
Thanked 1,123 Times in 769 Posts
Default

Quote:
Originally Posted by billthedrill View Post
grommet you just gave me a idea use one next to my van a a awning do you think it will work
Not sure I understand what you mean, sorry Bill.

If you are on about using these straps to tie down an awning. If you can find somewhere strong enough at the top to attach them to then yes I am sure they would help prevent it getting blown over your roof.
They really are excellent straps and stakes.
__________________
Two things are infinite: the universe and human stupidity; and Iím not sure about the universe. - Albert Einstein
You tried your best and failed miserably. The lesson is: never try - Homer J Simpson

Blog: http://www.fulltiming.info - Fulltiming and Self Build Blog
Gromett is offline   Reply With Quote
Old 03-01-2013, 08:44   #6 (permalink)
Funster
 
rainbow chasers's Avatar
 
Funster No : 9132
Join Date: Oct 2009
Location: Mid Cornwall
MH Type: Various
Years Motorhoming: 9
Posts: 3,761
Thanks: 115
Thanked 1,259 Times in 1,020 Posts
Default

Nice to see a company turning a negative experience into a positive ones - not enough of this goes on nowadays!
Gromett likes this.
__________________
I'm Back! Been a Busy bee!
rainbow chasers is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



Design by vBSkinworks
 
 
MotorhomeFun Shop
Autogas2000 -Refillable LPG solutions for the Motorhome
Get a free giffgaff Sim
Friendly professional service from qualified technicians
Pure Water From Your Tank
Free Fun Stickers
Don't buy a Motorhome before you read this guide
Johns Cross Motorcaravans
Garage run by Geo