As a Caravan Club Member for nearly 30 years I have been prompted to consider my renewal this year.
When I asked for help or suggestions regarding a fridge malfunction in Portugal this year by logging into the CC website I was amazed to get the reply 2 days later saying "they are notoriously hard to repair in Portugal...and can you let us have your membership number before we proceed" !!!
I had asked for details of engineers in the Algarve... I despaired and on return I wrote to suggest more help could have been forthcoming, a letter utterly ignored....
So I wondered what I had been getting for my money! What do others feel about their organisations - are they more motorhome user/member friendly?
Any suggestions
When I asked for help or suggestions regarding a fridge malfunction in Portugal this year by logging into the CC website I was amazed to get the reply 2 days later saying "they are notoriously hard to repair in Portugal...and can you let us have your membership number before we proceed" !!!
I had asked for details of engineers in the Algarve... I despaired and on return I wrote to suggest more help could have been forthcoming, a letter utterly ignored....
So I wondered what I had been getting for my money! What do others feel about their organisations - are they more motorhome user/member friendly?
Any suggestions