What is it with some cc wardens?!?!?!?!

Discussion in 'Motorhome Chat' started by pij974, Aug 27, 2010.

  1. pij974

    pij974 Funster

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    We have been booked into the Sandringham site for this bank holiday weekend months in advance, knowing how they get fully booked and then people cancel at the last minute. We left home (3 units) at 9.30 this morning knowing that the normal 2 hours would probably take more like 3 with the bank holiday traffic. We wanted to get in as close to 12 oclock as possible so we could get 3 pitches together, the traffic was no problem and we broke all records and got to the site at 11.35am. We were greeted by the warden who was frankly quite rude because we were 25 minutes early!!!! She told all 3 of us to turn round and vacate the site untill 12. I challenged the fact that we were only 25 minutes early and you can't perdict exactly what time you would arrive traffic permitting. She then raised her voice and said "GO!!! We have got to cut the grass and carry, out maintanence jobs" 90% of this site is hard standing and as i looked into the site i would say that 80% of the site was empy!!!!! so it wasnt even as if we had to wait for people to vacate!!!! 2 of us were towing cars so we only just managed to get round without unhitching. I asked if she could let us through the barrier so we could turn with no problems, she wouldnt even do that!!!!! So the dilema then was, were do 3 units go for 25 minutes??? It was an absolute joke.:Angry: We found somewhere to park (The gates of Sandringham House) and made a phone call to the club with a complaint. They were very helpful and stated that we should have been let in, especially if there were vacant pitches.
    On a plus point we were at Abbey Wood cc site in london last weekend and we arrived at 11.15!!!!!!!! there was no problem what so ever, they couldn't have been more helpfull, why cant they all be like that????:thumb:
     
  2. peter H

    peter H Funster Life Member

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    There was a thread on here a few days ago about complaining to the CEO of a company when things go wrong and can't get fixed.

    Write to The Queen and complain.

    You never know.

    Peter



    PS I'm perfectly serious.
     
  3. DESCO

    DESCO Read Only Funster

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    Some of the wardens are right little Hitler's, it seems to depend on the sites.

    Sandringham site they no doubt think they are royalty and should be treated as such, more than their jobs worth not to apply the rules to the letter.

    I think that common sense is removed from certain individuals who get the flag ship sites, while normal sites get nearer human-beings sometimes.

    Don't let them spoil you holiday, if you can find anything wrong give them hell.


    Dave :thumb::thumb:
     
  4. Larrynwin

    Larrynwin Funster

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    Probably a mixture of power and hormones :Rofl1::Rofl1:
     
  5. Landy lover

    Landy lover Funster

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    One of my pet hates is CC wardens who 'have a set of rules' and seem totally incapable of thinking outside the box. Having said that some are fantastic but some just do not seem able to cope under stress. Even worse is the attitude of the 'management ' who usually seem to have their heads stuck in a smelly and dark place thinking that all their wardens are that good they have wings and halo's. In the current climate there are more people wanting pitches than they can cope with one day they will find the tables turned an it will be too late.
     
  6. American Dream

    American Dream Read Only Funster

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    We had that at Sandringham too..

    Found them most unobliging.....

    This "warden" wasn't walking some Corgis was she? allegedly...Maam:Rofl1:
     
  7. jhorsf

    jhorsf Read Only Funster

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    Just one of the reasons the cc get no more of my money every year
     
  8. dshague

    dshague Funster

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    with the ccc if you arrive before 12 noon and go to pay the computer will charge you more for your site for the first day .there is a waiting area on all ccc club sites
    as for the 12noon rule you no the rules don't arrive before 12 then you don't get all wound up being told to go away .
     
  9. Munchie

    Munchie Funster Life Member

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    We have one of these on our static site. We call him Slinky ( you know what a Slinky is?) Cos he is no bloody good for owt but it gives you a smile when you push him down the stairs. :Eek!::Eek!::Rofl1::Rofl1::Rofl1::Rofl1:
     
  10. oldun

    oldun Read Only Funster

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    Don't you think that some of the wardens are at the end of their tether having dealt with the 10% or so of the pig ignorant campers who go around treating everyone like dog crap, get abusive at the slightest provocation and believe that all rules are totally unnecessary and simple designed to spoil their enjoyment.

    Having worked on campsites i can assure you that a small proportion of campers really are like that.

    The shame is that some people (wardens) then let their unhappiness spill over onto those campers who do not deserve it. But I am sure that we all have been guilty of that a some time or another.

    The trouble with rules is that if you start making exceptions where do you stop? Soone everyone wants to be an exception. A 12 oclock rule is for 12 oclock not 11 oclock otherwise it's not a 12 oclock rule is it?
     
  11. scotjimland

    scotjimland Funster Life Member

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    Don't let the buggers get you down mate.. vote with your wheels.. it is well known that some CC wardens are less than friendly to motorhomers ..

    There is only one good reason to join and that's the privately run Cls .. and many of them couldn't give two hoots whether you are a member or not.

    In my experience the CC sites are over priced , over regulated and ruled over by little Hitlers

    Try going to a site with a large RV ... boy , that don't half get them going , before you even get in they are giving a lecture about running over grass , not overhanging the grass in case you kill it ... and about dumping ten ton of crap in their precious elsan point.. and playing ball games... and that is no exaggeration ..

    Yes, there are bad campers but it gives them NO excuse for then being rude..
     
  12. lorger

    lorger Funster

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    Easy way to stop it happening is to turn up at 12 or later. Or you could have called them to say you might be a bit early would it be ok to get in.
     
  13. scotjimland

    scotjimland Funster Life Member

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    that would only spoil the warders day .. well, at least temporarily until they found another miscreant to have a go at
     
  14. jhorsf

    jhorsf Read Only Funster

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    what makes it worse is the cc keep buying up sites soon they will be able to tell everyone that most of the countries sites are full up in Feb for the rest of the year I wonder what the percentage of no shows is at busy times?
     
  15. robnchris

    robnchris Funster

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    awkward wardens

    This has nothing to do with the Caravan Club or the rule that says turn up after 12.
    It`s the person involved, read the first mail and you find that there was room for them to pull off the road and wait out the clock, instead this particular warden was an idiot, making life difficult and creating a problem for these people by making them leave the site for 25 minutes.

    Yes the rule is 12 O`clock but bloody hell were is the flexiblilty, were is the sense of reason and it would make life so much more easy for everyone solution.
    If it had been me I would have turned around and not gone back, why would you want to spend your quality time with such selfish and jobs worth single minded prats.

    Well done for complaining
     
  16. chatter

    chatter Read Only Funster

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    we have been at the other end of the stick with a site booking, date given for arrival but no time given, turned up around 5pm to find pitch had been given away to someone else - cos they thought we wouldnt show had confirmed booking earlier in week- arrival was supposed to be allowed anytime up to 8pm.

    no one can possibly give an actual time only an approximate time for arriving as no on can predict the road conditions - be it weather, accident or roadwork based from one place to another, so invariably when you plan you allow it to take longer than you think and on a good run you end up being there early.
    So i cannot agree with anyone who displays bad attitude to someone who arrives a bit earlier than they expected
     
  17. MrJinks

    MrJinks Read Only Funster

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    This post is not meant at criticism of OP but just to highlight the frustrations of dealing with public.

    While I would never defend rudeness and ignorance what many people forget is that you only have to worry about yourselves while the warden has up to hundreds to worry about.

    In the highlighted instance there was surely room to compromise but it must be extremely frustrating when you make a rule to make the site run smoothly and people don't abide with it. It only happens here on a tiny scale but still maddening when it does.

    A recent stayer on our CL was a retired New Forest warden. His site had over a thousand pitches with several thousand people staying over any weekend during the summer :Eeek: He said that 99% of people were great and never caused any problem but there was always the 1% :shout:....With the numbers they were dealing with it meant there was never a weekend that they didn't have hassle with somebody.

    But again I agree with OP....there are ways of dealing with people and this warden, by playing Hitler, got it wrong. Result.....3 angry customers.

    In all my dealings with people in hotels, B&B and CL I have found that after a long journey the best way to greet anyone is with a :Smile: and :welcome:.........no matter how hard !!!
     
  18. slobadoberbob

    slobadoberbob Read Only Funster

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    That is the reason I did not rebiew my membership with the CC this year.. it is bad enough with the CCC - I just about put up with them.. one is enough. Wardens think they are little gods and forget we pay there wages.

    Bob
     
  19. rangitira

    rangitira Funster

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    You want A TYRANT,want to be talked down to? Want a leaf blower running for three hours? Want signs signs signs? Try Minehead! (My experience last year, hopefully they've moved on!)

    Want Paradise? Try Hillhead!
     
  20. rainbow chasers

    rainbow chasers Read Only Funster

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    We stayed at Hurn Lane CC last year, and that was really nice, staff were really good!

    That said, we are seriously reconsidering cancelling membership this year as they really are getting very over-priced. We looked at getting away a few weeks ago for ten days, and I accept it was peak season - but some of the sites were £36/night cheapest! Most expensive was £46/night, for two and a dog!

    There seem to be less and less cheaper sites available, and I think if you are paying that sort of money - you should be treated professionally and curteously. I accept people have their 'off' days, and that some get stressed during busy times - they are not experienced business people after all. They are just manning sites seasonally! Some are better than others. But nonetheless, you should remain pleasent, even if there are the odd 'trying' camper!

    After tonights' CCC site at £8 on a bank holiday - i may sign up with them next year!:thumb:
     
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