What do you do if the log book does not match your motorhome?

Discussion in 'Motorhome Chat' started by Teasy2007, Aug 10, 2011.

  1. Teasy2007

    Teasy2007 Funster

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    Hi we have a new Bentley motorhome, which is BRILLIANT in every respect!

    The only little problem is that we have just received our log book, which states that the GVW is 3500. whereas our Oulton is 3850.

    Now this is good because Mike will not need to have a medical every 3 years when he reaches 70 BUT not so good if we are stopped and asked to explain why we are very overweight

    We rang the dealer this morning and he is looking into it, but has anyone any idea what we will have to do, bearing in mind we are going to France and Spain in a month!!

    Ginny and Mike
     
  2. Mikemoss

    Mikemoss Read Only Funster

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    I can't help, but I shall watch the replies with interest as we have the same situation in reverse - our log book says 3850kg while the Alko plate under the bonnet says 3400kg. I'll be 70 in three years time so not too bothered right now - particularly as I can enjoy the slightly cheaper vehicle excise duty as a PHG.

    I have queried the figure with Swift, as I know a chassis upgrade to 3850kg was possible but a certificate they got me from AlKo confirms the lower weight.

    Hope you get yours resolved very quickly, and to your satisfaction.
     
  3. scotjimland

    scotjimland Funster Life Member

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    what does it say on the VIN plate ?
     
  4. Theonlysue

    Theonlysue Funster Life Member

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    What do you do if the log book does not match

    I have been told to go by the converters plate as this would be the more accurate one.

    S
     
  5. niggle

    niggle Banned - Rule 1

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    :RollEyes: think you will find this is the dvla coming in line with the eu laws and ammendments for the change in weight re licence entitlement,, to the dealer it will be a very grey area as all he wants to do is sell you the home ?? phone dvla on 03007906801 and i think its 4 for vech,,let them sort it :thumb:
     
  6. Teasy2007

    Teasy2007 Funster

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    I cant find the Alco plate under the bonnet or the converters plate, on our previous Autocruise motorhome this was at the bottom near the habitation door, but not on this one.

    I cant see anything other than the full VIN number on the cab or the log book.

    The log book also says PLG, whereas I was expecting PHG which is why I queried the road tax for Euro 5 on a previous post.

    The plot thickens!!!

    Ginny and Mike
     
  7. pappajohn

    pappajohn Funster Life Member

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    as you bought the van new there should have been a certificate of compliancy from alko in the hand-over pack.

    many dealers get the first registration wrong and register as 3500kg (PLG)
    even a lot of heavy RV's are registered wrongly as PLG but weigh in excess of 7 tons
    Alko and converters plates should be under the bonnet but look in the cab door opening/step area.

    while technically you are wrongly registered, providing you are under 3500kg when loaded you should be ok if stopped but in the event of an insurance claim you may find you are not insured.
    also, you are paying around £50 too much road tax.

    worth getting it sorted until Mike is 70 then have it officially downplated to 3500kg.....depending on the actual weight it may not be viable as the payload could be next to nothing at 3500kg


     
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  8. Teasy2007

    Teasy2007 Funster

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    Right, we have found the Vin plate next to the Alco Plate. it states 3500kg, below that 6000 kg then 1-1850kg and 2-2100kg

    The Alco plate states 3850kg, below that 5800kg then 1-1850kg and 2-2100kg

    So, this seems to follow what you said Pappajohn. However, the chances of being at or under 3500kg are not good, according to the Specs the unladen weight is 3400kg.

    If we are stopped do we point them to the Alco plate or the log book??

    Does anyone have an idea of what the other figures mean?

    Ginny and Mike
     
  9. Squire

    Squire Read Only Funster

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    The first, as you know, is your GVW or MAM as it is now known - the gross fully loaded weight which you must not exceed.

    The second is the maximum permissable train weight - the combined weight of your motorhome AND any trailer that you may be towing.

    The third is the max front axle weight

    The fourth is the max rear axle weight

    If you're stopped you should argue the Al-Ko plate as in doing so you reduce the risk of being done for being overweight, especially as otherwise you appear to have only 100 kg payload, which is totally unrealistic. Even at 3850 you'll only have 450 Kg which is hardly generous. If I were you I would get in touch with Al-Ko, give them your VIN number and they will supply you with a certificate for you to forward to the DVLA to get your registration details amended. They'll also probably send you a tax refund, too.
     
  10. Squire

    Squire Read Only Funster

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    It isn't a grey area at all. It's quite straightforward and makes no difference to the dealer, one way or the other, and in this case certainly wouldn't have helped him to sell the home. The dealer simply appears to have made a mistake and entered 3500 instead of 3850 when he applied for first registration. Easy to do but not as easy to put right.
     
  11. pappajohn

    pappajohn Funster Life Member

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    ignore the original vin plate....it has been superceeded by the alko plate.

    the other figures are


    5800kg = max train weight....the maximum weight of loaded van plus loaded trailer

    1850kg = front axle maximum load
    2100kg = rear axle maximum load

    the front and rear weights always add up to more than the vehicle gross for uneven loading purposes but each axle AND the max weight must never be exceeded.

    if the rear axle is at 2100 then the front cant be more than 1750kg...3850kg total

    to correct the log book....take a few pics of the vin plates..both the original and the Alko.
    include a pic of the van with the registration plate in the shot and readable.

    take the pics AND the log book AND the tax disc to your local DVLA office.....the tax will be refunded on the spot but you must buy new tax at the same time...no choice, no option, and explain the problem.

    you can do this by post but to be sure they know what you want, go in person.

    as squire says.....alko will provide a certificate of compliancy but they will charge you for it.
    get your dealer to ask for it....i got mine via swifts for free.

    you MUST surrender the tax disc on the spot and buy the correct tax disc at the same time or they wont do any changes.....but you'll be due a refund as well due to the remaining months left and the price difference.
     
  12. Squire

    Squire Read Only Funster

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    Yes, of course - PJ's quite right - your dealer should pay for the certificate as it was their mistake in not correctly registering it in the first place. In fact, your dealer should spend their time in sorting it out, not you !
     
  13. johnp10

    johnp10 Funster

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    I had a problem with my log book prior to going to France, in that it hadnt arrived and DVLA had told me they had got my name wrong.
    Going in a week, but they said "No problem, it will be sorted within a month!!"

    Go to your local VRO, take all the docs you have including commercial invoice.
    Tell them about the cock up, blame Swansea.
    (They love that!)
    Ask for a temp cert. Costs about £3 or so.
    They will issue a temporary Registration Certificate of the correct ilk, which is valid for your trip.
    (Says so on the document.)
     
  14. pappajohn

    pappajohn Funster Life Member

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    very true, but to speed things up its easier and quicker to do it yourself :Wink:

    BTW....Vosa will probably go on the Alko vin plate at the roadside...but no guarantee !
     
  15. Hayleylulu

    Hayleylulu

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    Full timing in the van
    Well if bought in salford it will be a cut and shut:Rofl1::Rofl1::Rofl1::Rofl1:
     
  16. Teasy2007

    Teasy2007 Funster

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    Many thanks for that excellent information and advice.

    Could you tell me, if a vehicle is registered as 3500 and some time later is upgraded to 3850 does the owner need to have his Log book altered?

    We have just checked through all the information given to us on handover, but there is no Alco certificate, so I will ring them tomorrow and set everything in motion. The advantage of a tax refund is always welcome. :thumb:

    Ginny and Mike
     
  17. Squire

    Squire Read Only Funster

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    I don't quite understand your question in relaton to your problem. Correct me if I'm wrong, but your vehicle has already been upgraded to 3850 but incorrectly registered as 3500. The DVLA will automatically send you a new log book when they amend their records after you have 'set everything in motion'. You won't have the option of NOT having your log book altered - and it wouldn't be in your interest in NOT doing so anyway as otherwise you'd be needlessly paying RFL at a higher rate.

    Or have a got hold of the wrong end of the stick ..... ?
     
  18. Teasy2007

    Teasy2007 Funster

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    Sorry, I should not have asked the question in the same post. Yes I understand what we must do, and will start the process tomorrow.

    I contacted the dealer first thing this morning, but have not received any answer, let alone one as detailed as yours and the other funsters.

    The question about how to upgrade the alco was one I had thought about with my previous motorhome, but that is accademic now!

    Thanks again,

    Ginny and Mike
     
  19. Squire

    Squire Read Only Funster

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    You're very welcome. I hope you get it sorted before you go but it's not the end of the world if you don't. I know you're supposed to take a copy of your log book when you go abroad but I have never once been asked for it in over 50 years of Continental travelling and hundreds of visits. It wouldn't lose as much as a wink of sleep over it.

    Enjoy your trip .....
     
  20. niggle

    niggle Banned - Rule 1

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    NO WE WONT ?? we use the original vin as put on by maker,so will police and dvla will ask for a re weigh at vosa test station this is because the vin is put in several places on vech , like i said and no diss respect to others posting here let DVLA sort it as per phone no i gave you :Eeek:
     
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