What a Saga! (1 Viewer)

[Kait]

I'm trying to insure our new (well, new to us) Hymer which we pick up on Saturday. I rang Saga before Christmas to get a quote...£318. The next day I rang them back to explain that we had lost our storage spot on a Cassoa Gold Award site and had instead organised storage on a small, unregistered site. The difference this made was that I was now quoted £284 instead...? Due to a hitch, we had to defer collecting the van until this week so I rang today for a new quotation. We've got a space on the Cassoa site again now, so how much do they want to charge us? £371!!! All the other details are the same, so why a price leap of almost £100? The telesales person had no idea and couldn't do anything to get a better quote for us. Is this mad or what?

 

[Zilevets]

We have the same thing they charged us £70 more for insurance as we store van on cassoa gold site then if we kept it on drive, fully fenced cameras and next to police station, couldn't explain it either, we with Caravan Guard.

Liz

 

[BobtheBass]

Saga are weird. They tried to charge me a £10 renewal fee a few weeks ago on top of the renewal premium. I have never heard of anyone being charged for giving a company business so that was it, I went elsewhere. For their underhanded cheek Saga will never get a penny from me ever again.

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[pappajohn]

Saga seem to think as you are over 50 you must have a bottomless pit of spare money.
They are one of the most expensive companies out there.

Ring round for quotes and compere policies....You will do far better.

But.....now they know you, you will be plagued with mail shots for years to come

 

[Don Quixote]

Stop around as they are messing you about. I will say that half what I pay for insurance here in Spain, but it does cover breakdown recovery across EU in the price. Good luck finding the best price.

 

[BobtheBass]

Has anyone else noticed how Saga disguise and colour their mail shot envelopes to look like NHS hospital/doctors letters, presumably to make sure you open them and don't automatically throw them into the bin? What a dreadful company.

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[Badknee]

I'm trying to insure our new (well, new to us) Hymer which we pick up on Saturday. I rang Saga before Christmas to get a quote...£318. The next day I rang them back to explain that we had lost our storage spot on a Cassoa Gold Award site and had instead organised storage on a small, unregistered site. The difference this made was that I was now quoted £284 instead...? Due to a hitch, we had to defer collecting the van until this week so I rang today for a new quotation. We've got a space on the Cassoa site again now, so how much do they want to charge us? £371!!! All the other details are the same, so why a price leap of almost £100? The telesales person had no idea and couldn't do anything to get a better quote for us. Is this mad or what?

There's too many companies out there to bugger about with Saga, as you have found out they make a simple if time consuming phone call into a 'saga'.

 

[K9Brian]

Motorhome and car insurance looks at the postcode of where it'll be stored so a Cassoa gold site in a bad area will be more than say a farmers field in a low risk area

 

[sedge]

Plus I suppose if it's a 'known' storage area - all the local lowlife will make a bee line for it and could possibly get some malicious damage in to your pride and joy before security can pounce. Or at least, they'll try! Professional thieves wouldn't bothered, but lowlife teenagers , well .......

I mean - house burglaries. Many years ago next door were burled. Turned out it was the older bro and some of his mates after the new Playstation (or X-Box) the little un had had for Xmas. Not much was actually taken apart from that BUT - the mayhem - including PEEING on carpets and POOHING in drawers they'd emptied on top of the pee.

However - we were burgled some years later. They had emptied drawers and methodically taken anything they could get cash for, had quite a good haul. BUT as I said - it appeared to be methodical, and there was no gratuitous damage - they'd removed a window pane - very neatly indeed, must have had practice! - to get in and left it outside propped up tidily, against a wall of the house! So neatly that our son in law put it back into the undamaged frame, just to keep the weather out, temporarily. (We did obviously have the whole thing replaced with a more secure design asap)

And that IS the difference it seems to me. Damage as opposed to theft.

Plus - When did the recent increase in Insurance Premium Tax take effect? cos one might have been at the old rate?

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[Shrimp]

Our MoHo was insured with Saga, we decided to move to parents with a MK postcode and van will have to stand on road (cul-de-sac)
They wouldn't insure it!
The car ins with Saga went up by over £100. due to the postcode, but the car was going to be garaged whereas before it was parked on a drive!
We voted with our money and went elsewhere, the car is now £200. cheaper and the van only went up a little!
I think Saga is a con!

 

[Kait]

Unfortunately I think we're stuck with Saga because I had two insurance claims last year. Nothing serious, one was a disputed incident in a supermarket car park (both cars reversing resulting in a nudge) and the other a rock hidden inside a shrub which did some cosmetic damage to the under door sill on my car, but it means no one else I've contacted will insure us! It will be interesting if, when I ring in a day or so, the quote is back to the original one.

 

[davanne]

Just before Christmas I had a letter from them as I had previously asked for a quote .......the letter was for car insurance??????
But where the registration number was it said motorhome.
As it was for less than we pay now I checked it again online quoting the reference number they had given all of a sudden it had jumped up by£100 .....saga I don't think so

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[Lenny HB]

There is always a dip in insurance prices in December both house & car. With Saga if they won't come back down in price just ask to talk to a customer adviser, we have both cars insured with then although we usually have to have a haggle can't normally beat their prices with the cars. Van is insured with Comfort.

 

[DBK]

I'm with Saga, they were the cheapest I could get. And I too moved the MH to a secure storage area for a few months while we had builders in - and it cost me extra because of the postcode of the site - it was seen as a higher risk than where we live.

So I don't think you can ever generalise about insurance companies, it all depends on where you live, your history and probably the colour of the socks of the agent you speak to. It's all one of life's great mysteries.

 

[Kait]

So I thought I'd try again today but this time trying an online quote. Same details and this time the quote was £255! Bought it!

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[Steve and Kat]

I keep getting bombarded with requests to quote for insurance. I am going to call them tomorrow and see what they say.. I'll post up the quotes...

 

[BusyBuilder]

We insured with Saga, cheapest like for like quote available, but we do live way up in the Highlands.

 

[sdc77]

Saga were prohibitively expensive for us. London East postcode but still a mad quote

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[FIDGET]

I have been with Saga for the few years, but this year they came in very expensive @ £285, compared with previous year £155, so did the usual ring around & online comparisons , then went back to see if they wanted to match as they had in previous years they offered a poultry £ 10 reduction, so told them to politely to bog/off & went with Caravan club @ £239.