Warranty definition*

Discussion in 'Motorhome Chat' started by Mel, Feb 18, 2013.

  1. Mel

    Mel Funster

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    On January the 11th I had Warranty work carried out on my Motorhome.
    Just recieved a call from the Fiat garage that there is 6 hrs more workthan the warranty due to the motorhome being an A class{Rapido.


    As I asked before hand was this warranty work and was told yes.
    They will try to recover the extra 6 hrs of the Rapido dealer.

    Does this mean that if you have a problem you need to go first to theRapido dealer to remove there part of the dashboard then to the Fiat dealer for the warranty work then back to the Rapudo dealer.

    I think if Fiat sell a chassis cab to Rapido then they should cover any warranty work on the base vehicle.

    And if not this should be told to all buyers of A classMotorhomes.

    Well thats got it off my chest


    Mel
     
  2. Jaws

    Jaws Funster Life Member

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    Any warranty is with the person or company you purchased the vehicle from..

    In the first instance you should return the vehicle from whence it came.
    It is up to them who does the work if they cannot do it, and entirely up to them to cover any and all charges
     
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  3. rainbow chasers

    rainbow chasers Read Only Funster

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    If it was a dealer warranty supplied through a warranty company, then there are some limits depending on what they purchased for you. One of these can be time limited per job, and also a labour rate limit.

    That said, they should cover all costs - if that means they are out of pocket by a few hours so be it - it is luck of the draw!
     
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  4. eddievanbitz

    eddievanbitz Trader - Funster

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    Many main dealers will simply refuse to work on some Class A vehicles. The bonnet access on some is ridiculous. I do wonder what will happen when the current batch reaches 10 -15 years old.

    Even simple jobs can be difficult.

    Internally the over build of the dashboard and lack of cab doors makes some jobs very difficult. If a commercial truck dealer is not used to this they can some times cause problems and damage the van.

    Eddie
     
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