WARNING. My Skype was compromised... (1 Viewer)

[JJ]

Hi there Funsters,

I was surprised to see that my PayPal account had given Skype two payments of €25 in the last two days. This wasn't right!

I checked my Skype account and watched as someone was running up a bill using my account (with automatic top up.)

Panic!!!

First thing was to stop the automatic top up. I did that but I was still €28 in credit and calls were still being made. I changed my password and that seems to have stopped it (at €24)

PHEW!

Now I am trying and trying and trying to find a contact email or phone or something to let Sype know what has been happening. Does anyone know how to contact Skype?

JJ

I recommend everyone cancels their automatic top ups to Skype. If I hadn't noticed it could have been much more than the €40 I have lost...

 

[Wildman]

Sorry to hear that jj I hope you get sorted. Also contact paypal and get them to refund you.

 

[lufcdave7]

I always thought Skype was a free internet phone service, never paid a penny for a service we use very often. How come you have to buy 'top ups?'

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[pappajohn]

Link Removed

To contact Skype Customer Support, please visit the help section on our website and report your issue through our support form. Simply choose the topic and subtopic that fits your issue the best and explain your problem.

looks like the only way to contact them....

 

[Wildman]

I always thought Skype was a free internet phone service, never paid a penny for a service we use very often. How come you have to buy 'top ups?'

Skype to skype is free, but skype to landline numbers cost real money, hee hee.

 

[pappajohn]

i think this is the page you need JJ

https://support.skype.com/support_request

from the dropdowns choose

'abuse'

then

'phishing, identity theft'

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[lufcdave7]

Skype to skype is free, but skype to landline numbers cost real money, hee hee.

Thanks for that Wildman, learn something every day........

 

[pappajohn]

I always thought Skype was a free internet phone service, never paid a penny for a service we use very often. How come you have to buy 'top ups?'

as roger said skype to skype is free but skype calls to landlines and mobiles cost.

very cheap though.

i had to ring Abbey from Sanfransisco to get my card unblocked......17p for a 20 min international call. :thumb:

 

[Douglas]

Hi there Funsters,

I was surprised to see that my PayPal account had given Skype two payments of €25 in the last two days. This wasn't right!

I checked my Skype account and watched as someone was running up a bill using my account (with automatic top up.)

Panic!!!

First thing was to stop the automatic top up. I did that but I was still €28 in credit and calls were still being made. I changed my password and that seems to have stopped it (at €24)

PHEW!

Now I am trying and trying and trying to find a contact email or phone or something to let Sype know what has been happening. Does anyone know how to contact Skype?

JJ

I recommend everyone cancels their automatic top ups to Skype. If I hadn't noticed it could have been much more than the €40 I have lost...

JJ, DO YOU HAVE A PROPER VIRUS PROTECTION???? and I dont mean the free ones, there not worth the risk, I think we talked about this before!!!

Doug...

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[JJ]

Thanks folks... I've contacted Skype... abuse has stopped since password change... only started after connecting to an open wi-fi connection using antenna amplifier... I blame Viv but he is refusing to reinburse my €40!!!!

JJ

(Doug, it would have cost me more than €40 for the anti-virus protection you've got so I reckon I'm still in front, especially when Viv coughs up....):Cool:

 

[Losos]

Thanks folks... I've contacted Skype... abuse has stopped since password change... only started after connecting to an open wi-fi connection using antenna amplifier...

Aha, now it becomes clear,

I had a problem with Skype this week and their customer service sorted it quickly (Technical not payment) in fact at one time I had three people e-mailing me with suggestions.

I'm very impressed because with VOIPbuster all I could ever get was an automated response which was no help (They rarely are)

For all you people who might be considerin voice over internet do NOT under any circumstances go to VOIPbuster you will regret it, stick with SKYPE

 

[Douglas]

Thanks folks... I've contacted Skype... abuse has stopped since password change... only started after connecting to an open wi-fi connection using antenna amplifier... I blame Viv but he is refusing to reinburse my €40!!!!

JJ

(Doug, it would have cost me more than €40 for the anti-virus protection you've got so I reckon I'm still in front, especially when Viv coughs up....):Cool:

Not true JJ. If you had a decent firewall the problem would never have started, and what makes you think that some other problem (possibly more serious) is not going to happen in the future?

As to the cost, search on "Kaspersky" its not as expensive as you think, but then if you want to keep your head in the sand, don't let me stop you.

Doug...

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[JJ]

Always good to be told I am wrong Doug...:cry-smile:

JJ

 

[Onderweg]

Hi JJ
There are also free versions on the net.

Below two examples:

Link Removed
Free Virus scanner

Both are used frequently in The Netherlands

Paul and Ineke