WARNING dog pet passports

Discussion in 'Motorhome Chat' started by sillybug, Jun 6, 2013.

  1. sillybug

    sillybug Funster

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    hi i hope none of you needs this information but i felt it may be usefull.
    Last year i had my dog Ruby all sorted for her pet passport everything went well and we took her to france and got her home very easily no problems atall .We came home at the end of august and 2 months later got a letter from our vets telling us that there had been problems with the chips that had been inserted and would we like to go to the vets and have it scanned to ensure that ours wasnt one of those affected , we did this and the chip was fine.
    So this year we booked to go to france on 14 june on the 1 june we recieved a reminder from our vet that Ruby needed her health check and booster vaccinations we took her on the 3 june and mentioned that we were off to france again on the 14th vet says ok will just check her chip OH NO chip has failed so he put new chip in he says he will get in touch with defra but all should be ok now to cut a very very long storey short 2 hours ago iv been told that i cannot travel till 27 june (you have to wait 21 days after rabies injection) not my fault not vets fault but if you have one of these chips inserted in your animals to avoid dissapointment get it checked at least a month before you go we cant now take Ruby with us not even sure if we can go trying to sort care for Ruby . This chip is made by VIRBECK if yours is by this company please get it checked well in advance i cant tell you how much upset this has caused . Yes we now have a brand new pet passport and next time we go so will Ruby but this time im gutted my holiday is ruined.
     
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  2. vwalan

    vwalan Funster

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    if the rabies vaccinations started last year then there really isnt any need for another for three years . the time waiting is only for new dogs anyway.
    mine left uk before the passport scheme started . at first it was every year a jab then after a few years two years then about 4 years ago it became every three years . think your vet is screwing you. you have proof of vacs and the old passport plus new one it will be ok . i have four passports for mine as they get filled up she travels that much . i keep all as a back up.
     
  3. sillybug

    sillybug Funster

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    The problem isnt the vaccine its the chip if the chip fails and virbeck who make this particuler chip already no that it is failing there is no way to prove that you have had the jab done . the number on the chip is the same as is on the passport if they cant read the chip number they cant see if that passport belongs to that dog , so you have to restart the whole process again . i have now spent most of today talking to defra they wont allow you to travel if either the chip is not working or if you as i have had to do start again so i have to wait for the 21 days unfortunately its to late for me
     
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  4. sillybug

    sillybug Funster

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    sorry this company is called virbac they are the suppliers to the vets if you have one of these fitted please get it checked
     
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  5. vwalan

    vwalan Funster

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    hi . mine had hers fitted in 99 still ok .
    didnt mean to confuse , but vets are known for conning folk.
    20,08 99. we left in the december before the scheme started in the april of 2000. hope you get sorted .
     
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  6. Chris

    Chris Funster Life Member

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    I would stick a claim in against Virbeck for the failed chip, any cost of refitting and your kennel fees.

    You might like to do a bit of googling to see how common this is and then hit them with that as well.

    Good luck
     
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  7. Sidney

    Sidney Funster

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    :Eeek::Eeek::Eeek:

    How annoying is that!


     
  8. ShiftZZ

    ShiftZZ Funster Life Member

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    I would take Chris' advice.

    Send a strongly worded email to the CEO.. (see below)

    David Ellerton Chief Executive

    E-mail david.ellerton@virbac.co.uk
    Telephone 01359 243243
    Fax 01359 243200
    Website http://www.virbac.co.uk


    Let us know how you get on...
     
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  9. Heyupluv

    Heyupluv Read Only Funster

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    Urgent update on Virbac’s faulty microchips! DEFRA recommend that a new chip is inserted in case the existing chip fails at some point in the future.
    Post from Dog owner stuck in France 2nd October 2012.

    “The faulty microchips start with 9000 you can also view an update on defras website. We know this is correct as we are currently stuck in France awaiting the 21 day period to expire before we can return with our dog after obtaining a new pet passport. There are some dogs in quarantine now due to this issue. Virbac are covering additional costs. We were lucky and were able to stay in France with the dog, it was however, a big drama and initially we had nowhere to go. We ended up in a tent for a week but now are in a gite courtesy of virbac who also paid for the pet passport. Some people had no choice but to return to the uk and go down the import license route and quarantine due to work commitments. The chip failed as we were about to return to the uk after working out here since the 1st of may, the chip worked on the way out as he was scanned with Brittany ferries, the chip was implanted in 2010 and worked for that time up to some point since may. So I recommend a chip replacement even if the current chip is working as it can fail at any time.

    Virbac should have made the issue more widely known, we and many others could have prevented our current situations”

    Failure of Virbec microchips
    Virbac have identified a functionality issue with some microchips distributed since 2010. A small number of these microchips have recently malfunctioned.

    The following chips with these batch numbers need to be replaced:

    Chip numbers up to 900088000202473
    Chip numbers 90008800020274 to 900008800259207

    Here is a link....Brucy Bonus
    http://vetsgetscanning.co.uk/urgent-update-on-virbacs-faulty-microchips/
     
    Last edited: Jun 6, 2013
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  10. Hollyberry

    Hollyberry Funster

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    What a nightmare.

    You should definitely claim against the chip manufacturer.

    If your return to the UK is more than 21 days from the latest rabies jab ( which matches the passport to the new chip) Ruby could go as there are no restrictions going to France, just coming back to the UK.

    But you should claim for any kennelling, newts sport and new chip and any other expenses incurred because of the faulty chip.
     
  11. ShiftZZ

    ShiftZZ Funster Life Member

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    Thinking about it, the whole point of chipping a dog is the ability to trace the dog’s owner. With that in mind, the data on the chip would have to be linked to the owner, so the question has to be, why did the company not contact the dog owners to advise them that the chip was faulty. Otherwise whats the point of having a chip that you can’t trace its owner??

    As far as I can see the company had a duty of care and they had the information, so the issues could have been averted. Otherwise the whole chipping principle is now worth the chips the data is written on.
    If this was the US there would have been a class action taken against them. I suggest that they should cover all the costs and some element of compensation. Plus they should be ordered to contact every affected owner.
     
    Last edited: Jun 6, 2013
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  12. steveclecy

    steveclecy Read Only Funster

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    As far as I can see you can travel immediately. It is your return date that has to be 21 days after the rabies injection.

    Steve
     
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  13. Roryboys Dad

    Roryboys Dad Read Only Funster

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    Why does your dog need a rabies injection to leave the UK?
    As long as it's 21 days or more before it goes through Pet Passport control in Europe on your return to the UK then there should be no problem - or have I got the wrong end of the stick?

    :france::france::france:
     
  14. Xabia

    Xabia Funster

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    Since the pet passport scheme started we have always had our own scanner. We check regularly to make sure the chip is functuioning correctly and always do a check well before we leave the UK and again before we leave our house in Spain to return.

    Peace of mind is well worth the initial cost.

    Mike
     
  15. chatter

    chatter Read Only Funster

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    Im sorry but somewhere to my mind wires are crossed, a microchip is not proof of rabies injection, it is to trace the owner if the pet wanders and is found by someone, the rabies injection, batch number and date is a seperate entry in the passport. So surely it only required the chip number on the passport changing and duly stamped/verified by vet that did it and the reason why (which it seems is well known about). To have to go through the whole procedure and have to wait the month when it has already been done is daft unless of course the rabies jab was due
     
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  16. steveclecy

    steveclecy Read Only Funster

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    The microchip is there to identify the dog. The vet checks the microchip, confirms the dog's identity, gives that dog the rabies injection, and then signs a statement to that effect. The owner can change. The chip doesn't (and therefore the dog doesn't). It is when the chip fails that problems arise. How could the vet know it was the same animal if the chip failed? The process must be restarted.

    Steve
     
  17. Ridgeway

    Ridgeway Funster

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    My understanding as well.

    I think this justifies a longer holiday:Smile:
     
  18. sillybug

    sillybug Funster

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    when i first new there was a problem i got on the defra webb site and many more and like some of you i also read it as i could take a dog out so long as they didnt come back to uk before the 21 days was up . when i spoke to vet he said no so i rang defra and they also said no because for the rabies jab to be fully working takes the 21 days if you take them before that time they could get rabies while you were away you would bring them in to uk and it may have rabies . in my case this wouldnt happen she was jabbed a year ago but i cant prove that because of the chip not woking
     
  19. ukbill

    ukbill Funster

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    but surely the pet passport says the vaccine has been done not the chip so from your point of view your dog is protected that would be my concern is me mutt protected
     
  20. sillybug

    sillybug Funster

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    Yes your right but when you go to the port they need the chip to work so that it corresponds to the passport without all these things in order you cant travel and it still remains the case that you cant travel out of the uk untill the 21 days are up.
    if i leave the uk on 14 june and assume i dont get stopped and have 2 weeks in france when i come back on 30 june the 21 days would be up but in france they will check the passport and new chip and they will probably be able to tell that we travelled before the 21 days then what could happen would you get a fine would you be allowed to bring in the dog. i have to ask myself is it worth the risk i dont think so .believe me i tried everything to be able to take the dog with us but i can see why they stick to the rules after all nobody wants rabies in uk.mind you makes you wonder why they cant controll illegal immigrants this well ?
     
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