quarryjmiller
Free Member
I am not sure if this is the right place to post this but it seems as good as anywhere so here goes......
What is the longest lead time you have been quoted for a motorhome part?
I ask this because I have just been quoted as follows 'the lead time for this part is normally 9 months but we have intervened and the part should be here early next week although I cannot put that in writing as it might not arrive, we are in the hands of our supplier'.
If it does arrive next week I will have waited a mere 7 weeks for the part, I suppose I should count myself lucky if it turns up at all.
This is not a part for an old or obsolete vehicle, in fact it is for a brand new vehicle which cannot be put onto the road until it arrives.
The vehicle is a Hymer, the chassis a Ford Transit, the part is a complete new wiring loom, required because somewhere in the delivery process the starter battery went flat and somebody apparently jump started it following the wrong procedure, modern vans are very fragile.
Faced with week after week of disinterest and broken promises from Ford I sent an e-mail to the CEO of Ford UK, when that e-mail was ignored I circulated it to his boss in the US, this elicited a reply and a very polite young lady called me and intervened, she took the chassis number and set off to track it down last week, when I chased her for a reply this morning she was pretty curt and told me this morning that the harness was 'bespoke' especially made for Hymer and that the leadtime was NINE MONTHS.
So be warned, if you have a Transit conversion with canbus wiring be very, very careful before you apply those jump leads, you may waiting for a while for a new loom.
I am sue that somebody out there can beat nine months, I hope so, it might help me feel a bit better.
What is the longest lead time you have been quoted for a motorhome part?
I ask this because I have just been quoted as follows 'the lead time for this part is normally 9 months but we have intervened and the part should be here early next week although I cannot put that in writing as it might not arrive, we are in the hands of our supplier'.
If it does arrive next week I will have waited a mere 7 weeks for the part, I suppose I should count myself lucky if it turns up at all.
This is not a part for an old or obsolete vehicle, in fact it is for a brand new vehicle which cannot be put onto the road until it arrives.
The vehicle is a Hymer, the chassis a Ford Transit, the part is a complete new wiring loom, required because somewhere in the delivery process the starter battery went flat and somebody apparently jump started it following the wrong procedure, modern vans are very fragile.
Faced with week after week of disinterest and broken promises from Ford I sent an e-mail to the CEO of Ford UK, when that e-mail was ignored I circulated it to his boss in the US, this elicited a reply and a very polite young lady called me and intervened, she took the chassis number and set off to track it down last week, when I chased her for a reply this morning she was pretty curt and told me this morning that the harness was 'bespoke' especially made for Hymer and that the leadtime was NINE MONTHS.
So be warned, if you have a Transit conversion with canbus wiring be very, very careful before you apply those jump leads, you may waiting for a while for a new loom.
I am sue that somebody out there can beat nine months, I hope so, it might help me feel a bit better.