Vanbitz credit where its due. (1 Viewer)

Jun 1, 2016
137
59
Ferndown, Dorset, UK
Funster No
43,388
MH
Laika Kreos 4009
Exp
Since early 90's
I see a lot of threads singing the praises of Vanbitz, here is my 5 pence worth....

The booking process was flawless, the wait was ages but if they are busy that's not a bad thing right?
We had a phone call last week to make sure we are still good for this week, we were.
We arrived at Cornish Farm ( Free nights stay with alarm fitting ), after speaking to the warden who I must say was a splendid chap, we pitched up on a nice hard standing with electric, quiet excellent maintained site with very clean facilities, actually one of the cleanest I have ever visited.
Moved the 100 yards to the Vanbitz yard at 8:30 in the morning where we were greeted by a smiling member of staff, shown where to park, ran through all the options and explained exactly what was going to happen, shown where we could sit and have a coffee while we waited for an FOC lift into Taunton town. Our driver gave us excellent options for breakfast and lunch :)
Headed back to site around 3:30 ( at our cost but was only £4 on the bus ) where we waited about 20 mins for them to finish then had a thorough run through of how it works and what we needed to do in case a number of scenarios happened.

I honestly cannot remember the last time I had service like that from ANY company, everything was perfect.

Great job and well done Vanbitz.
 

ceejayt

LIFE MEMBER
Aug 12, 2015
3,170
5,723
Stamford Bridge - Yorkshire
Funster No
37,605
MH
RS Elysian A Class
Exp
Since 2004
Service is great, just a shame that they are so far South from those of us in the frozen North because if there is an issue then it's a long way back to Cornish Farm to get it fixed. I would like to see them accredit someone up North to install and deal with any issues.
Cannot fault them though on the professionalism stakes.
 

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