update on smoke smell in van (1 Viewer)

Diane1969

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Aug 17, 2015
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I'm a newbie
after getting our van home we noticed a strong smell of smoke when the heating had been on . Well turned out the dealers had not done a valet on the van so they took it back in for a thorough valet and clean out of the ventilation pipes etc, and I'm really pleased to say that it's done the trick, we went away this weekend in it and not a hint of the cigaret smell. So very happy and loving our van
 

Langtoftlad

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Apr 12, 2011
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WildAx Aurora FB [PVC]
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It's also good to hear
1. The outcome of an earlier thread where many funsters had offered advice & suggestions.
2. About a dealer (a much maligned species) doing the right thing.
 
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Diane1969

Diane1969

Free Member
Aug 17, 2015
264
147
Bedfordshire
Funster No
37,695
MH
Hi top
Exp
I'm a newbie
It's also good to hear
1. The outcome of an earlier thread where many funsters had offered advice & suggestions.
2. About a dealer (a much maligned species) doing the right thing.
I have to say they didn't question it at all just said book it in and leave a list of any other problems in van and they would sort it all out . Not difficult to get them to do it and very apologetic that we had had to take back

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mjltigger

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Nov 12, 2014
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Autotrail Dakota Max
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2012
I have to say they didn't question it at all just said book it in and leave a list of any other problems in van and they would sort it all out . Not difficult to get them to do it and very apologetic that we had had to take back

this is the sort of incident where naming the dealer would be a good thing.. I am sure with that type of feedback many funsters would feel happier dealing with them
 
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Langtoftlad

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Apr 12, 2011
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Langtoft, South Lincs
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Since 2015
Yes you're right, it Wellsbridge motorhomes , Ramsay Huntingdon
Really! - that's good to know as it's about my closest Dealership.
Must admit I always had the impression that they were a bit Arthur Daley but actually got a good vibe when I went there tyre kicking.
Maybe that was because they don't seem to cater for the top end of the market, maybe it is just me :xgrin:.
Anyway - again, good to hear.

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Diane1969

Diane1969

Free Member
Aug 17, 2015
264
147
Bedfordshire
Funster No
37,695
MH
Hi top
Exp
I'm a newbie
Really! - that's good to know as it's about my closest Dealership.
Must admit I always had the impression that they were a bit Arthur Daley but actually got a good vibe when I went there tyre kicking.
Maybe that was because they don't seem to cater for the top end of the market, maybe it is just me :xgrin:.
Anyway - again, good to hear.
I know what you mean , but as I said they haven't tried to get out of it so I'm happy, and it was the closest dealer to us so makes it easier to take back
 
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