update on smoke smell in van

Discussion in 'The Beginner' started by Diane1969, Dec 16, 2015.

  1. Diane1969

    Diane1969 Funster

    Joined:
    Aug 17, 2015
    Messages:
    208
    Likes Received:
    135
    Location:
    Bedfordshire
    after getting our van home we noticed a strong smell of smoke when the heating had been on . Well turned out the dealers had not done a valet on the van so they took it back in for a thorough valet and clean out of the ventilation pipes etc, and I'm really pleased to say that it's done the trick, we went away this weekend in it and not a hint of the cigaret smell. So very happy and loving our van
     
    • Like Like x 10
  2. Langtoftlad

    Langtoftlad Funster Life Member

    Joined:
    Apr 12, 2011
    Messages:
    1,612
    Likes Received:
    3,888
    Location:
    Langtoft, South Lincs
    It's also good to hear
    1. The outcome of an earlier thread where many funsters had offered advice & suggestions.
    2. About a dealer (a much maligned species) doing the right thing.
     
    • Like Like x 1
  3. Diane1969

    Diane1969 Funster

    Joined:
    Aug 17, 2015
    Messages:
    208
    Likes Received:
    135
    Location:
    Bedfordshire
    I have to say they didn't question it at all just said book it in and leave a list of any other problems in van and they would sort it all out . Not difficult to get them to do it and very apologetic that we had had to take back
     
    • Like Like x 2
  4. mjltigger

    mjltigger Funster

    Joined:
    Nov 12, 2014
    Messages:
    1,527
    Likes Received:
    2,529
    Location:
    Trowbridge
    this is the sort of incident where naming the dealer would be a good thing.. I am sure with that type of feedback many funsters would feel happier dealing with them
     
  5. Diane1969

    Diane1969 Funster

    Joined:
    Aug 17, 2015
    Messages:
    208
    Likes Received:
    135
    Location:
    Bedfordshire
    Yes you're right, it Wellsbridge motorhomes , Ramsay Huntingdon
     
    • Like Like x 3
  6. Langtoftlad

    Langtoftlad Funster Life Member

    Joined:
    Apr 12, 2011
    Messages:
    1,612
    Likes Received:
    3,888
    Location:
    Langtoft, South Lincs
    Really! - that's good to know as it's about my closest Dealership.
    Must admit I always had the impression that they were a bit Arthur Daley but actually got a good vibe when I went there tyre kicking.
    Maybe that was because they don't seem to cater for the top end of the market, maybe it is just me :xgrin:.
    Anyway - again, good to hear.
     
    • Like Like x 1
  7. Diane1969

    Diane1969 Funster

    Joined:
    Aug 17, 2015
    Messages:
    208
    Likes Received:
    135
    Location:
    Bedfordshire
    I know what you mean , but as I said they haven't tried to get out of it so I'm happy, and it was the closest dealer to us so makes it easier to take back
     
Loading...

Share This Page