Trouble logging in. (1 Viewer)

[Chris51]

I am having to put my full details in each time I try to log in although I tick the remember me box-any ideas where I am going wrong?

 

[sueandjohn]

Me too. this started today . Perhaps @Jim may know

 

[Boringfrog]

What browser ?

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[pappajohn]

Clear cache and cookies.
Log in and tick remember me box.

You may be trying to log in using a cached version of fun.

 

[Jim]

Nothing has changed today. Are you using an ipad?

 

[madgeD]

When I log in it takes me to the page to fill in details ! But if you have a look at top right your name is there so I just choose forum then it goes to home page.

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[sueandjohn]

iPad for me

 

[maison]

My iPad OK.

 

[Jim]

If you have to keep logging in each visit and you use an iPhone or an iPad then chances are you have Private Browsing turned on in Safari. You need to disable this https://support.apple.com/en-gb/HT203036

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[sueandjohn]

Thanks but it's not that. I will keep an eye on it and let you know

 

[Jim]

Thanks but it's not that. I will keep an eye on it and let you know

1. Log out of Fun.
2. Clear your browser history/cache/cookies)
3. Log back in.

That should sort it

To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tapClear Cookies and Data. To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

 

[sueandjohn]

Thanks. Done that.will see how we go tomorrow.

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[sueandjohn]

All ok today thanks

 

[MitchandJenny]

OK, so why do I also have to put in all my details to log on ??
On my MacBookPro..
Do I have to do the same ??
Mitch.