Travelworld - Would you buy from them?

Discussion in 'Motorhome Chat' started by Suzy, Oct 30, 2007.

  1. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    I'm being tempted by a rather nice coach at Travelworld. Not wanting to get into discussions about which one at this stage. Just would like to hear from anyone who has anything either positive or negative to say about their dealings/negotiations with Travelworld.

    Do they usually price fair, what are their warranties like, who is the best person to deal with etc.,

    We have never bought from a dealer before and would appreciate your thoughts and comments.
     
  2. Road Runner

    Road Runner Read Only Funster

    Joined:
    Jul 26, 2007
    Messages:
    14,196
    Likes Received:
    1,459
    Location:
    Europe
    Of all the big dealer they seem the most honest when in discussion with them.

    They take pride in their good name but your paying for the privilege of it.

    Is it really you thats thinking about buying from them or an associate?
     
  3. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    Associate ????????????
     
  4. Road Runner

    Road Runner Read Only Funster

    Joined:
    Jul 26, 2007
    Messages:
    14,196
    Likes Received:
    1,459
    Location:
    Europe
    People you have meet around the boards maybe?
     
  5. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    No John, its something that has taken my eye, I have spoken to a guy there called Ross or Russ and he seemed OK, we discussed price and trade in. I just wondered if anyone else had had any dealings with them before I arrange to go down on Saturday and talk some more! :BigGrin:
     
  6. Road Runner

    Road Runner Read Only Funster

    Joined:
    Jul 26, 2007
    Messages:
    14,196
    Likes Received:
    1,459
    Location:
    Europe
    Blimey:Doh:

    A change on the cards already:RollEyes:

    Your going for a record aren't you:thumb:

    BTW:- I would buy from them.
     
  7. olley

    olley Funster

    Joined:
    Jul 29, 2007
    Messages:
    3,719
    Likes Received:
    2,122
    Location:
    Ipswich
    Hi Suzy talk to scotjimland his came from there, and he's always spoken well off them. When we went there we weren't very impressed, coach we were interested in was dirty, and we felt as if they thought we were tyre kickers.

    olley
     
    • Like Like x 1
  8. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    Thanks for that Ian, I will speak to Jim. Dealers are unchartered territory to me so any help is appreciated. :Smile:
     
  9. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    25,874
    Likes Received:
    76,311
    Location:
    Sutton on Sea
    We bought our RV from Travelworld, the price was a bit full but we had a part exchange and we really didn't want to hang around and try and sell ours privately so we struck a deal. In all subsequent dealings I have found them to be excellent, they carried out some expensive work under warranty, timely and without question.

    The only negative point I have to mention about Travelworld is that their showroom is superb and full of extremely well presented motorhomes and if, like me, you pop into one of their £200,000 models first, it can be a bit of a let down when you actually then start looking at RV's your price range!
     
  10. zaskar

    zaskar Funster

    Joined:
    Sep 25, 2007
    Messages:
    984
    Likes Received:
    95
    Location:
    UK

    Travel World are OK. No better, or worse than that. IMHO they stack up on a level with all the other UK dealers I've visited and if I was to buy another coach from them, it would be because I liked the coach, not because I think their service is excellent.
    My first coach, a 1994 Gulfstream Sunsport came from them when they were still at thier grotty place in the centre of Wolverhampton.
    It was well presented and spotless.
    I dealt with Ross Edwards who, to be fair, was VERY patient with us cos it took a long time to make up our minds to take the plunge with our first RV. I would try NOT to deal with his father Bob, who ffiona and I find to be quite arrogant and condescending.
    Listen to what he/they have to say, but do your best to pick out the facts from the B.S, which is no different than visiting any other dealership.
    Running the coach you do, I'm sure you already know that you do NOT get 17MPG from a coach that big!!!!!!!! :)
    A negative point for me was that I was told the coach had been fully serviced before collection which , as full timers, was even more important to us than for most people. However, within 6 months of purchase (after the pathetic 3 month warantee-at that time) the back brakes started screeching. When they were stripped down (by me and a friendly local American specialist) it was obvious that they had not been touched for 3 years!
    I do get the impression that since we've bought from them, they've gone a lot more "high end" and are mainly interested in the Monaco's etc. I also know that a great deal of thier work on coaches based on the Chevy chasssis is farmed out to West Midalnd American Vehicles.
    Would I buy from them again.....yes, probably, but not from any thoughts of loyalty/previous good service.
    As i say, listen........but dont trust 100%. They are buisness men after all and will tell you what they think you want to hear in order to get the sale.
     
  11. scotjimland

    scotjimland Funster Life Member

    Joined:
    Jul 25, 2007
    Messages:
    28,934
    Likes Received:
    25,574
    Location:
    .
    Hi Suzy

    We dealt with Ross Edwards, the few issues we had were dealt with promptly, emails were answered and phone calls returned.
    George was immaculate when we picked him up, the hand over was comprehensive but a bit rushed..
    Fresh water and LPG tanks were full, diesel tank about 1/4, waste tanks had been cleaned.
    Would I buy from them again ? .. yes, if they had the coach I was looking for.
     
  12. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    Many thanks for all your replies, it is far from a done deal and I have to say I wasn't really looking but this coach just caught my eye!

    If we get any further with it I will post details! :BigGrin:
     
  13. zaskar

    zaskar Funster

    Joined:
    Sep 25, 2007
    Messages:
    984
    Likes Received:
    95
    Location:
    UK


    you BETTER!!!!! :)

    We're all on pins now. :)
     
  14. GeorgeTelford

    GeorgeTelford Deleted User

    I saw one bad sale while visiting.

    A couple were looking round a used motorhome (we had got chatting while there) they asked the salesman to arrange the sale, as they were walking off to do paperwork the salesman was called over by another couple he then proceeded to sell to the second couple I was totally disgusted at this (salesman claimed they had come a long way especially to see that vehicle, but regardless to agree a sale then renage withing minutes, I wasnt impressed.

    On a different plane entirely, What I was impressed by was when they went to court to prove Big motohomes do not need anything other than car licences. That case was their salesman.....
     
  15. olley

    olley Funster

    Joined:
    Jul 29, 2007
    Messages:
    3,719
    Likes Received:
    2,122
    Location:
    Ipswich
    Hi, agree with zaskar about the old man, second time we went, another guy dealt with us, and that was a much better experiance. And they did offer a good trade in on the Kentucky, also got a free night in a local campsite that they have a deal with. :BigGrin: Something that bob didn't offer us the first time.

    It was a couple of weeks later that we bought the winnie.

    Olley
     
  16. tuscancouple

    tuscancouple Read Only Funster

    Joined:
    Oct 8, 2007
    Messages:
    70
    Likes Received:
    5
    Location:
    Kent
    We've just purchased our RV from Travelworld and found the whole experience very pleasant. Spoke to most of the sales people and had a very interesting discussion with Bob. Do your home work before you start to discuss price. They are reasonable and will negotiate. We were intending to personally import from the US and had throughly explored all costs, so knew what price we were prepared to pay. TV eventually came up with a price that made it worthwhile purchasing from them, rather than in the US.

    We were very pleased with the standard of the RV and excellent handover by Simon. Only wish I could remember half of what he said!

    We would definitely buy from them again.

    Mick
     
  17. Geo

    Geo Trader - Funster

    Joined:
    Jul 29, 2007
    Messages:
    9,547
    Likes Received:
    5,600
    Location:
    Mansfield,Notts
    Hi Suzy just chcked out some possibilities and can recomend the Monaco Knight 38 PDQ yours and a 100 grand should steal it:thumb::Eeek:
    Geo
    Ps Just noticed Jennson Buttons Had it so its not very fast
     
  18. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    Unfortunately not in this millenium! :Rofl1:
     
  19. Suzy

    Suzy Funster

    Joined:
    Jul 19, 2007
    Messages:
    856
    Likes Received:
    20
    Location:
    Lancashire
    Well thats one out of the equation - too many miles 100k plus, back to the drawing board. :BigGrin:
     
  20. olley

    olley Funster

    Joined:
    Jul 29, 2007
    Messages:
    3,719
    Likes Received:
    2,122
    Location:
    Ipswich
    100k for a yank suzi, thats just about run in.:BigGrin:

    Olley
     
Loading...

Share This Page