Fridges & Ovens appears to be nearest section match to this, so here goes.
I have a 2014 Pilote with a Thetford oven/grill/hob fitted.
The enamel on the hob top, that the gas burners & electric ring sit on, has cracked in two places.
A warranty claim obviously you would think?
NO..... Thetford, without seeing the hob top, have refused the warranty claim, which incidentally was first raised in November 2015.
They claim that the hob has been washed with too much force, which has caused the damage.
Obviously a case of cheap, crappy materials used in order to save on production cost thus maximising profits.
Be very careful with those marigolds!!
I have a 2014 Pilote with a Thetford oven/grill/hob fitted.
The enamel on the hob top, that the gas burners & electric ring sit on, has cracked in two places.
A warranty claim obviously you would think?
NO..... Thetford, without seeing the hob top, have refused the warranty claim, which incidentally was first raised in November 2015.
They claim that the hob has been washed with too much force, which has caused the damage.
Obviously a case of cheap, crappy materials used in order to save on production cost thus maximising profits.
Be very careful with those marigolds!!